Job Description

In this role, you will help deliver our Health, Safety and Wellbeing Strategy whilst assuring compliance with the Thames Water Management System, Standards, Processes, and Procedures. The role is primarily field-based, with some hybrid working. It will require frequent travel, generally within a specified region but occasionally throughout the wider Thames Water supply area.

What you'll be doing as a Health, Safety & Wellbeing Associate Advisor

Lead site assurance visits to verify compliance against Legal and Thames Water Standards, procedures and processes. Support stakeholders by providing relevant HSW performance data and promoting HSW initiatives through performance meetings. Advise stakeholders and contractors on HSW matters, including compliance with applicable legislation, industry best practice and Thames Water Management System, Standards, Processes, and Procedures, liaising with Enforcing Authorities and professional groups. Lead high-risk incident investigations as well as support stakeholders in completing low-risk incident investigations. Investigations should identify non-compliance, root cause analysis and risks, with action plans agreed with the site management team. Verify incidents, actions and safety observations being tracked to closure in a timely manner to avoid becoming overdue. Support stakeholders in identifying training requirements, including reviewing and monitoring of TSR's etc. Build collaborative relationships with stakeholders and Contractors to review and maintain performance, and drive continuous improvement. Lead or support individual ad-hoc projects as directed and in line with current business needs and priorities.

Base Location: Hybrid - Multiple sites

Working Pattern: 36 hours

What you should bring to the role

To thrive in this role, the essential criteria you'll need is:


In-depth understanding of UK Safety, Health and Wellbeing Legislation. Proficient in the use of Microsoft applications, specifically Word, Outlook, PowerPoint and Excel. Full UK Driving licence. Technical knowledge of a related or operational industry, e.g. utilities, infrastructure, transport, manufacturing or construction, is advantageous, though not essential. NEBOSH Certificate or equivalent and/ or ability to demonstrate significant experience in an operational environment.

What's in it for you?

Competitive salary up to 45,000 per annum, depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON Performance-related pay plan directly linked to company performance measures and targets Car allowance Candidates with excellent and relevant operational experience will be supported to obtain the relevant qualification to achieve CMIOSH or equivalent. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

purpose and values

Working at Thames Wate

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Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.



If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.



Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.



We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.



When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.