Job Description

This is an exciting opportunity to work within our Falmouth Hub, making a difference to people's lives in Falmouth and the surrounding area. We are seeking someone who is warm and caring, to help provide a clean, stimulating and welcoming environment, running activities responsive to individuals' needs. We welcome applications from those who enjoy meeting new people, are confident and outgoing and like helping others.

You will also need to be able to step up into the Senior Hub Coordinator role as and when required to providing cover during holidays and sickness. This will require an NVQ Level 3 in Adult Care or equivalent qualification.

Do you care about people in the community? Would you like to work for a progressive organisation who strives to improve the wellbeing of people in later life?

We aim to support our clients in a person-centred, holistic and creative approach with a clear focus on -

What Matters to You?

Outcomes

Working within Falmouth Hub, you will assisting the Hub Manager with day to day running requirements of the hub, providing support to the people attending the hub, in accordance with their wishes & care plan, providing personal care including bathing, as well as facilitating and participating in activities designed to:

promote physical and mental well-being enhance social and communication skills maintain or increase independence encourage self-help and self-advocacy maintain or increase mobility help prevent the deterioration of mental or physical abilities include wide social interaction
There will also be times where you will be required to cover the Senior Hub Coordinator, overseeing the running of the Hub during sickness, holidays and other absences.

If you are interested and want to know more, call Lucy Downing on 01326 316880, or the HR Team on 01872 266881 for a chat. As an organisation, we encourage flexible working patterns and are open to making reasonable adjustments. Talk to us about the flexibility and adjustments you need, and we will explore what's possible for the role.

Hours of Work

Hub Support Assistant - 22.5 hours per week, over four days. Tuesday to Friday.

Relief Senior Hub Coordinator - Zero hours contract

Salary

Hub Support Assistant - 12.60 per hour (24,241 FTE)

Relief Senior Hub Coordinator - 13.23 per hour (25,453 FTE)

Place of Work

Falmouth Hub, TR11 3QP. The organisation reserves the right to require you to work at such other place of business of the organisation as the organisation may from time to time reasonably require.

DBS

This role is subject to an Enhanced DBS check with Adult & Child Barred list check.

Background

Since 2022, Age UK Cornwall & The Isles of Scilly, Partners (including Chaos Group, Volunteer Cornwall, Cornwall Neighbourhoods for Change, and others) and Integrated Care Board have been working together to improve access to services, with the aim of reducing demand on acute services. Our partnership supports the community, coordinating holistic solutions to local challenges. This partnership and collaboration ensure that we have greater engagement and reach within local communities, helping the right people at the right time and developing innovative results. Volunteers are a key element to this.

We believe in a world that is fair, inclusive and equitable. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging. We want to recruit people who can add fresh perspectives, innovative ideas or challenge group think.

We are especially interested in people whose experiences of life (on a low income, of migration, of being in a racialised community, of the care system, of being LGBTQ+ or living with a disability) help us to see things we might otherwise miss. Whatever your story is we want to hear it.

We will give you the opportunity to make a difference in our future and the opportunity to be part of our close-knit and friendly organisation. We also provide an excellent training programme that supports your personal development. Importantly, if you have ideas, we will listen and work with you to implement improvements. By joining us you can make a real difference to people in later life.

Benefits:

Holiday: 30 days (including bank holidays) pro rata plus 3 extra days for your first year. Your holiday entitlement increases 1-day pro-rata a year up to a maximum of +8 days pro-rata Healthy Workplace Scheme Cycle and Tech Scheme Health Benefits & Discount Scheme Blue Light Card Rewards Age UK discounts app Work email High levels of line management and peer support Varied roles Rewarding and purposeful - Adding value to people's lives

Application Deadline:

Monday 1st December 2025

To apply:

A full job description and application for can be found on our website or sent to you in response to your interest. CVs and cover letters are not required but can be submitted to support your application if you wish. If you need any support with your application or require your application in a certain format, please don't hesitate to contact us.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

The organisation is positive about employing people with disabilities. We know there's a wealth of talent among people who have a disability as well as those who have experience of mental or physical health challenges. So, if you need any support with your application or if you require your application in a different format, please just give us a call on 01872 266881.

If you choose to disclose a disability on your application form and you meet the essential criteria set out in the person specification, we commit to inviting you to an interview.

Job Types: Part-time, Permanent

Pay: 12.60-13.23 per hour

Expected hours: 22.5 per week

Benefits:

Additional leave Health & wellbeing programme Sick pay
Work Location: In person

Application deadline: 01/12/2025