Job Description

Hub Transformation Client Engagement & Leadership

Job Summary

At NHS Blood & Transplant (NHSBT), we provide a service that is unique, we help our donors do something extraordinary- to save or enhance a life in need. You too can join us and play your part in our life-saving organisation. Join our dedicated team in NHSBT organ donation and transplantation. You'll be part of a team at the forefront of organ transplantation transformation, ultimately saving and improving lives.


Within our Organ & Tissue Donation & Transplantation (OTDT) Directorate, to ensure we truly honour the gift of donation, we are continually driving to improve our services and operations. We therefor have a significant number of transformation programmes in progress, including Digital Offering, the establishment of a national Assessment and Recovery Centre (ARC) service, and Sustainability and Certainty in Organ Retrieval (SCORE).


All these transformations require clinical oversight and leadership for effective implementation across our OTDT Hub Operations team.


You will require in depth clinical knowledge regarding the organ allocation schemes in use across OTDT, including the regulatory environment and impact on information services,


As a proven leader, you will have an innovative, problem-solving approach, with dynamic stakeholder management skills and experience in leading and implementing large scale transformation.


By being part of a passionate, enthusiastic, supportive, and high performing team, you will build positive relationships with internal and external stakeholders. You will contribute to life-saving work, where every day promises diversity and excitement in leading critical programmes aimed at enhancing organ donation and transplantation services.


This role is based at our NHSBT Head Office, Bristol Filton due to the requirement of face-to-face contact required in the centre. You will be working on a hybrid agreement and not expected to be based in Filton every working day.

Main duties of the job

In this role you will lead programme workstreams impacting on the OTDT Hub, providing expert direction to project teams, shaping and prioritising the changes required, ensuring their benefits are aligned to the programme's objectives and delivering multiple projects end-to-end from conception through to transition to "Business as Usual".

Responsible for designing and implementing complex ongoing and new strategies ranging from fostering collaboration, developing education and leadership within the transplant system, to support innovation and implement the programme objectives.

Working closely with the other members of the SCORE Programme, Digital Offering, and Matching and Offering and with a passionate and diverse group of NHSBT colleagues and clinical/ patient stakeholders, you will help us deliver a "revolution in Organ Offering & Retrieval", bringing tangible benefits and an enduring legacy to patients and transplant services in the UK

The postholder will play a vital role in the delivery of this strategy, overseeing and leading a large programme of activity within the various programmes. Projects under their leadership will include designing and implementing changes of national significance to the future of organ donation and transplantation, that will also attract political interest and gain international attention.

About You

Experience and Knowledge

Able to formulate, monitor and adjust overall strategies.

Able to develop and deliver training in a range of subjects to groups of specialists and non-specialists.

Excellent short-, medium- and long-term planning skills, developing and structuring complicated programmes across directorates.

Substantial leadership / management experience in a complex organ donation & transplantation (or equivalent) environment

Experience of responsibility for development and delivery in complex projects, of service design, improvement and change processes.

Experience in change and project management.

Experience in preparing/producing robust business cases, reports and presenting reports at senior management level

Experience of Implementing change resulting from Government policy.

Experience of budget management and other financial requirements

Experience of using innovation and/or technology to drive service improvements

An understanding of factors influencing workplace culture

Experience of driving cultural change.


Qualifications and Training

Master's Degree in relevant subject or demonstrable knowledge and experience to Masters' level

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.


Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.


You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

NHSBT promotes flexible working opportunities where the role will allow.

27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years' service and to 33 days after 10 years.

NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions


We've fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It's open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.


Please view the attached recruitment profile which is a summary of the detailed and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.


This vacancy will close at 23:59 on Thursday 11th September 2025.

Interviews are anticipated to be held on 18th/19th September 2025 subject to confirmation.

For informal enquiries please contact Tara Dunne, Recruitment Lead, tara.dunn@nhsbt.nhs.uk