Hubspot Marketing Operations Specialist

Brighton, ENG, GB, United Kingdom

Job Description

This is a focused, high-impact contract to establish a scalable marketing operations infrastructure in HubSpot. You'll be building the foundation for our demand generation engine, including advanced automation workflows, lead scoring models, and attribution systems that our permanent team can inherit and scale.


We're seeking a HubSpot power user who can architect sophisticated marketing automation systems that scale. You should be someone who thinks strategically about the entire customer journey while executing tactically on complex technical implementations.


The ideal candidate will have experience working with high-growth B2B SaaS companies and can demonstrate measurable improvements in lead qualification, conversion rates, and marketing efficiency through HubSpot optimisation.


This is a high-impact, focused contract where your work will directly influence BrightLocal's growth trajectory and establish the foundation for our long-term demand generation success.

About BrightLocal




BrightLocal is a leading local SEO platform serving agencies and businesses worldwide. We're currently scaling our demand generation infrastructure and need an expert HubSpot specialist to build foundational systems that will drive long-term growth.

Key Objectives



Build a scalable lead generation infrastructure using HubSpot's advanced features Implement sophisticated lead scoring and qualification systems aligned to BrightLocal's ICPs Create automated lifecycle workflows for lead nurturing and pipeline acceleration Establish attribution and reporting frameworks for campaign performance tracking Document and hand over comprehensive playbooks for permanent team adoption

Core Responsibilities



Lead Generation Infrastructure



Design and implement automated lead capture workflows from multiple sources (webinars, newsletter subscribers, Academy participants) Build lead routing and enrichment systems Create qualification and nurture sequences segmented by product interest, persona, industry sector, and behaviour Integrate all lead sources into unified HubSpot workflows with proper attribution

Advanced Lead Scoring Model



Develop a comprehensive lead scoring framework based on BrightLocal's ICPs Implement multi-factor scoring logic combining:

+ Firmographics (company size, industry, location)
+ Engagement data (email opens, content downloads, website behavior)
+ Intent signals (demo requests, pricing page views, competitor research)
Leverage Breeze Intelligence and HubSpot AI for predictive scoring refinement Define sales handoff thresholds and pipeline readiness criteria Create automated score-based workflows for different customer journeys

Lifecycle Email Automation



Design sophisticated email nurture sequences for different customer segments:

+ New leads to MQLs by customer segment, industry sector, product interest (Local SEO Services, Citation Builder, Reputation Manager)
+ Lapsed trialists or CB sign-ups who didn't convert - how to re-engage
+ Sales meetings that failed to convert - how to nurture until in-market
Implement behavioural trigger workflows based on engagement patterns and drop-off points Utilise HubSpot's AI content assistant for rapid, high-quality email copy creation Apply Breeze Intelligence insights to optimise send timing and content personalisation

Attribution & Performance Tracking



Establish multi-touch attribution models for campaign performance measurement Build comprehensive reporting dashboards tracking:

+ MQL generation and quality metrics
+ Campaign ROI and cost per acquisition
+ Lead progression through funnel stages
+ Conversion rates by source and campaign
Create automated reporting workflows for stakeholder visibility Implement advanced tracking for paid campaigns integration

Conversion Rate Optimisation



Deploy smart content and personalisation based on lifecycle stage and lead score Implement dynamic CTAs that adapt to visitor behaviour and profile Create A/B testing frameworks for forms, landing pages, and email sequences Optimise lead capture flows to maximise conversion from existing traffic

Required Experience & Skills



Essential HubSpot Expertise



5+ years of advanced HubSpot experience with Marketing Hub Professional/Enterprise Expert-level proficiency in:

+ Breeze Intelligence implementation and optimisation
+ Advanced workflow automation and branching logic
+ Lead scoring model development from scratch
+ Smart content and personalisation engines
+ Attribution modelling and campaign tracking
+ AI-powered content generation tools
Proven track record implementing complex marketing automation for B2B SaaS companies

Technical Requirements



Advanced workflow architecture - ability to design complex, multi-step automation sequences Data integration expertise - connecting HubSpot with multiple lead sources and platforms Attribution modeling experience - setting up multi-touch attribution and campaign tracking API and integration knowledge - leveraging HubSpot's API for custom workflows Advanced reporting and analytics - creating sophisticated dashboards and performance tracking

Strategic Marketing Knowledge



B2B SaaS marketing experience with an understanding of complex buyer journeys Lead scoring methodology - experience developing scoring models aligned to ICPs Lifecycle marketing expertise - designing nurture sequences for different customer stages Conversion optimisation - proven track record improving lead capture and progression rates

Soft Skills



Excellent documentation skills - creating comprehensive playbooks and process documentation Project management abilities - managing multiple complex implementations simultaneously Stakeholder communication - translating technical implementations into business value Independent working style - able to work autonomously and hit the ground running

Deliverables & Success Metrics



Primary Deliverables



Complete lead scoring model with documented logic and automated workflows Comprehensive nurture email sequences Advanced lead generation workflows with multi-source integration Attribution and reporting dashboard with automated stakeholder reporting Smart content and personalisation framework for website and email optimisation Detailed documentation package including:

+ Workflow architecture diagrams
+ Lead scoring methodology and maintenance guides
+ Email sequence templates and optimisation playbooks
+ Attribution model documentation
+ Handover training materials

Success Metrics



Lead generation, qualification, and

sales funnel progression



+ Improve Lead to MQL to Customer conversion rate = self-serve
+ Improve Lead to SQL to Customer conversion rate = sales intervention

Automation efficiency

- reduced manual lead processing time by 75%+

Attribution clarity

- comprehensive campaign performance visibility

Scalability readiness

- systems capable of handling 3x lead volume growth

Team adoption

- smooth handover with a permanent team fully trained

Project Timeline



Week 1-2: Discovery & Planning



Audit the existing HubSpot setup and identify optimisation opportunities Define ICPs and lead scoring criteria with stakeholder input Design workflow architecture and automation sequences Create a project roadmap and a milestone delivery schedule

Week 3-6: Core Implementation



Build a lead scoring model with testing and refinement Implement automated lead capture and routing workflows Create lifecycle email sequences with AI-powered content Develop attribution tracking and reporting dashboards

Week 7-8: Optimisation & Testing



Conduct comprehensive testing of all workflows and automations Implement smart content and personalisation features Optimise forms, CTAs, and conversion points Create A/B testing frameworks for ongoing optimisation

Week 9-12: Documentation & Handover



Complete comprehensive documentation package Conduct team training sessions on new systems Provide ongoing support during the transition period Deliver final performance reports and optimisation recommendations

Working Arrangements



Full-time equivalent commitment

during contract period

UK timezone working hours

with overlap for stakeholder collaboration

Remote working

with occasional video calls for key milestone reviews

Direct collaboration

with Marketing Operations, Sales, and Analytics teams

Weekly progress reviews

with clear milestone delivery expectations

Location:

Remote/Hybrid (UK timezone preferred)

Contract Length:

2-3 months

Start Date:

ASAP

Day Rate:

Competitive (based on experience)

Time Commitment:

Full-time equivalent

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Job Detail

  • Job Id
    JD3347704
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Brighton, ENG, GB, United Kingdom
  • Education
    Not mentioned