Job Description

We are seeking a proactive and people-focused People Services Support Officer to support the operational and strategic people services functions across a growing network of SEN Schools, Children's Care Homes and Transport Provider. This is a fast-paced and rewarding role requiring excellent communication skills, attention to detail, and a strong understanding of safeguarding, compliance, and inclusive people services practices.

Key Responsibilities

Operational HR Support

Assist with recruitment processes including advertising, shortlisting, and interview coordination Manage onboarding and induction for new staff across all sites Maintain accurate HR records and oversee compliance with employment legislation and safeguarding standards Provide first-line support for employee queries, escalating where appropriate Employee Relations & Wellbeing Support managers in resolving low-level employee relations issues # Champion a culture of wellbeing, inclusivity, and staff engagement Coordinate initiatives that foster positive working environments
Policy & Process

Ensure HR policies are up-to-date and aligned with sector-specific requirements Support implementation of new procedures across the group Monitor sickness absence, annual leave, and staff performance reviews Learning & Development Assist in identifying training needs across teams Coordinate CPD activities and support compliance with mandatory training Track staff development and provide reporting to senior leaders
Person Specification

Essential

CIPD Level 3 (or working towards) or equivalent HR experience Strong interpersonal and communication skills Ability to manage workload across multiple priorities and sites
Desirable

Experience in education or care, Understanding of Ofsted and CQC requirements from a staffing perspective Knowledge of safer recruitment practices
What We Offer

A collaborative, values-driven workplace Career progression opportunities across education and care services Access to professional development, wellbeing support, and flexible working arrangements.
Safeguarding

Here at First Steps Together, we are committed to safeguarding the welfare of children and young people and promoting that commitment. We expect all our staff and volunteers to share in it, too, which is why - as part of the selection process - we will conduct all the necessary checks to ensure you do not pose any risk of harm in your role here. Join us and you will be expected to actively contribute to our safeguarding commitment and promote child welfare in line with the school's Child Protection Policy. If ever there is a concern or issue, you will be ready to report it to your Designated Safeguarding Lead or, in their absence, any Deputy Safeguarding Lead.

Job Type: Full-time

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension Health & wellbeing programme Referral programme
Experience:

Human resources: 2 years (preferred) Administrative: 1 year (preferred)
Work Location: In person