Job Description

Our success is built upon the trust and dedication of our team members. We view ourselves not only as a warehouse and distributor but as an integral part of our clients' businesses. We are confident in our ability to provide the best service available and are always looking for passionate individuals to join us in our mission. Whether you're interested in operations, customer service, or content creation, Airbox Fulfilment offers a dynamic and supportive environment for personal and professional growth.



At

Airbox Fulfilment

, we're scaling fast - and we know that strong people practices are what hold everything together. We're looking for an

Employee Relations (HR) Business Partner

who's ready to take the lead on operational HR and casework, with a practical, people-first approach.



You'll act as the go-to expert on employment matters, guiding managers, supporting casework, and ensuring our policies and documentation are robust, consistent, and legally sound. If you love working in the details, influencing day-to-day decisions, and coaching managers with clarity and confidence - this role is for you.

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What you'll be doing:

Leading on low to mid-risk ER casework (absence, disciplinary, grievance, conduct, etc.) Coaching line managers through formal and informal people processes Interpreting and applying policies in line with UK employment law Drafting documentation and maintaining accurate HR records Supporting audits, reporting, payroll liaison and compliance activities Collaborating with our Training and HR team to embed strong foundations across the employee lifecycle Helping spot risks before they arise - and fixing things before they go wrong

This role is brand new to Airbox, so will be offered on an initial 6 month fixed term contract, with the possibility of converting to a permanent role or being extended.

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You'll need to bring:

Essential:

Proven experience in an HR or ER advisory role (ideally logistics, fulfilment or multi-site ops) Solid knowledge of UK employment law and best practice Clear, confident communication skills - written and verbal Impeccable attention to detail and strong organisational skills Experience handling sensitive information with discretion and care

Desirable:

CIPD Level 5 (or equivalent experience) Experience using HR systems like Rippling Exposure to hourly-paid, shift-based or warehouse environments A background in a high-growth or scaling business
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How we'll measure success:

ER cases resolved fairly and swiftly Confidence from managers in your support and coaching Well-kept documentation and compliance with law and policy Tangible improvements to process, templates and risk mitigation
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Where this could lead:

HR Manager or Training Manager Lateral moves into L&D, Talent, or International HR projects

We're scaling fast - we're looking for ambitious people to join us who want to grow!

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What it's like to work here:

You'll be part of a down-to-earth and driven People Team that believes in doing the right thing - for our people, our partners, and each other. We're growing fast, and this is a brilliant opportunity to grow with us. We value curiosity, practicality, and consistency. You'll be someone who calmly supports others and brings clarity to complex or sensitive issues. We may be a 3rd party logistics provider, but our people come first.

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Other things to know:

Role includes regular visits to our UK warehouses (Leighton Buzzard, Milton Keynes, Hounslow, possibly Netherlands and further as we grow) May require occasional out-of-hours support during peak periods Equipment (laptop, mobile) provided We're looking for someone who can start fairly quickly!
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What you'll get

Competitive salary

, aligned with your experience and benchmarked against industry standards

23 days annual leave

(based on full-time hours), plus bank holidays

Access to employee benefits

, including wellbeing support, discounts, and development tools

Company equipment

- laptop, phone, and all the tools you need to succeed

Hybrid working

- with regular on-site time to stay connected with teams

Opportunities to grow

- we're scaling, and we love to promote from within And much more - from a supportive People Team to a workplace that values fairness, pace and clarity

How to apply:

Please send your

CV

and a

cover letter

explaining why you're a great fit for this role. We're reviewing applications as they come in - no calls please or agencies.