Job Description

Purpose of Post

This post is to lead on and manage all aspects of Human Resources and staff development (includes volunteering administration, staff training, recruitment, and HR administration). Delivering a comprehensive and professional HR service across throughout the organisation. The HR Manager will support senior colleagues in shaping a positive, inclusive, and legally compliant working culture, appropriate to the ethos of the charity ensuring the wellbeing, development, and effective management of all staff.

Structure of the Post

The Human Resources Manager will be supervised by the Chief Executive Officer and accountable to the Board of Trustees. They will be part of a Senior Management Team, working closely with the CEO.

The post holder must be flexible to work throughout area covered by North Kent Mind, and at times in venues out of area when attending meetings or events. The Postholder will be based with the HR Team at the North Kent Mind Offices at 20 West Hill Dartford, which shall be considered the base throughout in terms of travel expenses claims, and travel between home and another working venue can only be claimed insofar as it is in excess of the distance between home and base. All time in travel between venues is counted as time worked.

Contracted hours will be worked on an average weekly basis over a month rather than on a strict weekly basis. The post includes encompasses in-person working, set at a minimum level of 80% and remote working set at 20%, unless otherwise instructed by the CEO.

A: DUTIES OF THE POST: GENERAL

These duties apply to all North Kent Mind Staff, whichever service they work for:

1. To work within a framework which:

Abides by all the policies of North Kent Mind, including Equity Equal Opportunities, Confidentiality and Health and Safety.

Promotes Social Inclusion, Empowerment, Well-being, and the Recovery Model

Respects, encourages, and builds on individual clients' coping strategies, skills, and autonomy.

Maintains good liaison with any other outside agencies as is necessary.

Promotes good joint working, links, and cross-referral with all North Kent Mind colleagues.

Adheres to the principles of the Health and Care Professions Council.

2. To participate in supervision and appraisal

3. To attend staff meetings and team meetings

4. To attend training/meetings and some annual events as required

5. To undertake any other duties which the CEO or Board of Trustees may, from time to time, delegate, or assign.

6. Occasional evening work may be required.

B. DUTIES OF THE POST: SPECIFIC

1. To act as the lead in all matters relating to HR, including recruitment, changes to contracts, leave entitlement, staff sickness, staff development, and dealing with issues relating to or potentially resulting in disciplinary or grievance procedures.

2. To lead on and champion pensions

3. To ensure that HR policies and procedures are up to date relevant, fully implemented, including staff recruitment, development, and annual appraisals.

4. Report monthly performance outcomes for the team.

5. To recruit, train, supervise and support the HR Team.

6. To ensure the organisation works within the law with regards to HR.

7. To ensure that all confidential staff records including contracts, leave, sickness, and changes to terms and conditions of service are maintained, up to date, and processed within GDPR.

8. To maintain and develop effective and efficient systems.

9. To work in partnership with the Finance Team, particularly with the Finance Officer regarding payroll.

10. Hold responsibility for maintaining and updating the organisational pay scale document.

11. Support the Senior Leadership Team in developing and implementing HR strategies aligned with the charity's strategy.

12. Act as a trusted advisor to senior colleagues.

13. Support the Senior Leadership Team on organisational development initiatives, including change management and workforce planning.

14. Oversee all aspects of the employment lifecycle: recruitment, onboarding, performance management, employee relations, and exit processes.

15. Ensure compliance with Safer Recruitment practices and employment legislation.

16. Maintain accurate and confidential HR records and systems.

17. Provide HR guidance on appointments, discipline, grievance, and wellbeing as required.

18. Support the CEO and SLT in designing and delivering a learning and development framework for staff including appropriate management training.

19. Coordinate induction programmes and ongoing training, including safeguarding, EDI, and compliance.

20. Promote a culture of continuous professional development.

21. Liaising with external HR advisors where appropriate, regularly review and update HR policies, procedures, and the staff handbook in line with legislative changes and good practice.

22. Support Senior Staff in developing good practice in recruitment and employee support.

23. Champion staff wellbeing and inclusive practices.

24. Develop and promote employee benefits and support services.

25. Foster a culture of dignity, respect, and belonging.

26. Provide HR support and resources to volunteer's supervisors/managers.

C. DUTIES OF THE POST SENIOR MANAGMENT TEAM

As for all members of the senior management team, the post holder will have the following duties.

To be generally contactable outside of office hours as one of a pool of Managers who respond to alerts to the Lookout call system for lone workers. To be part of the emergency management team which responds to any major incident which threatens the continuity of the delivery of our services. To attend Sub Committee meetings and all Senior Management Team meetings.

DESIRABLE SKILLS AND COMPETENCIES

Considerable experience working in HR and advising on HR processes.

Success in leading HR initiatives including change management and workforce planning

Experience managing the full employee lifecycle, including recruitment, onboarding, performance, and exit processes.

Familiarity with employment law.

Strong understanding of HR policies, procedures, and employment legislation.

Excellent interpersonal and communication skills, with the ability to advise and influence senior leaders.

Proficiency in HR system, developing and reviewing processes, and maintaining confidential records.

Confident in use of technology including Microsoft Office.

High level of professionalism, integrity, and confidentiality.

Commitment to wellbeing, inclusion of employees with lived experience of mental health issues, equity, and continuous professional development.

Ability to work independently and collaboratively across diverse teams.

CIPD Level 5 qualification or above, or equivalent HR professional certification.

CIPD membership.

Experience working within a charity.

Knowledge of mental health and wellbeing

Knowledge of safeguarding and compliance training requirements.

Experience providing HR support to volunteers.

Insight into and experience in facilitating apprenticeships.

Closing Date:

31.12.25. We reserve the right to close this process early.

Job Types: Full-time, Permanent

Pay: 38,504.00-40,253.28 per year

Benefits:

Bereavement leave Company pension Health & wellbeing programme Sick pay
Work Location: In person