Job Description

Overview

We are seeking an experienced and dynamic Human Resources Manager to lead the HR department of our SME. The ideal candidate will possess a strong background in human resources management ideally in a care setting, with proven skills in working with care managers. Transitions Care WM provides high-quality residential care and support across the West Midlands. We're strengthening our people function to keep our services safe, compliant and a great place to work.

Key responsibilities

Workforce planning & resourcing

Plan headcount/skill-mix for 24/7 services; manage agency usage and budgets. Draft JDs/adverts; values-based shortlisting & interviewing.

Safer recruitment & onboarding

Oversee full pre-employment checks: references (full history + gaps), DBS, Right to Work, qualifications/registrations. Offers, contracts, induction, Care Certificate pathways, personnel files

Immigration & sponsorship (if applicable)

Maintain Sponsor Management System records; track visas/BRPs; evidence compliance.

Rostering, time & pay

Support rota governance and WTR compliance; leave/absence administration. Prepare payroll inputs (overtime, enhancements, SSP/SMP/SPP) and pension auto-enrolment.

Learning & development

Maintain mandatory training matrix (safeguarding, MCA/DoLS awareness, infection control, meds, first aid, fire, manual handling). (Care training to be created by managers and overseen by HR) Supervision/appraisal cycle; PDPs; procure and evaluate training. (Supervision

to be completed by line managers only

)

Employee relations & wellbeing

Probation reviews; performance improvement plans.( to be completed with relevant line manager) Manage conduct/disciplinary and grievance (ACAS-aligned). OH referrals, RTW interviews, reasonable adjustments; family-friendly leave.

Safeguarding & incident support

Ensure staff training compliance; support investigations and CQC/LA notifications. Embed lessons learned into policy/training.
(

Any safeguarding training or compliance work to be completed by Russell or managers

)

Policy, compliance & audits

Keep HR policies current (recruitment, RTW/DBS, equality, WTR, social media, ER, data protection). CQC readiness: staff files, supervision/appraisal evidence, training matrices. Manage SARs and data retention under UK GDPR.

Data, systems & reporting

Maintain HRIS data quality and permissions. Report KPIs: turnover, vacancies, agency spend, sickness, training/supervision compliance. ASC-WDS/Skills for Care updates.

Reward, change & stakeholder relations

Support pay reviews/benchmarking; recognition initiatives. Consult on restructures/TUPE where needed. Liaise with regulators, LAs, training/apprenticeship providers, insurers and legal advisors.
Job Type: Part-time

Pay: Up to 26,000.00 per year

Expected hours: 24 per week

Experience:

Human resources: 3 years (required)
Work Location: Hybrid remote in Rowley Regis B65 0LR