Job Description

We do not accept applications via Indeed; please apply via our website https://www.tamworth.gov.uk/jobs

TAMWORTH BOROUGH COUNCIL

CORPORATE SERVICES

Human Resources Officer

26,403 - 28,598 per annum pro rata

Home working contract

16.5 hours per week

Permanent

Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage. Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit.

In addition to all that Tamworth already has to offer, exciting times are ahead as we embark on a period of significant transformation. Multi-million-pound projects, such as the Future High Street Fund development will help to bring about lasting change and improvements in the future. This will assist with our mission to restore Tamworth town centre as the beating heart of the community, a place that people want to visit, rather than a place they have to visit.

Working for Tamworth Borough Council is more than just a job, it's about making life better for the people who live and work in the Borough. We recognise that everybody who works at Tamworth Borough Council is key to successfully delivering its aims and objectives. We can't do this without skilled and ambitious workforce working in a positive environment empowered to do their best.

We are looking for an enthusiastic HR Officer to join our team and help shape the employee experience from start to finish.

Why this role is exciting

The role offers an exciting blend of responsibility, variety, and meaningful impact, helping to shape a positive workplace culture and contribute to organisational success. As part of a supportive HR and Payroll team that values your ideas and input, you will make a genuine difference to your colleagues' experience. Every day brings new challenges and opportunities, making this an ideal position for someone who enjoys a fast-paced, people-focused environment.

What you'll do

Be the first point of contact for HR queries, providing friendly and effective advice to colleagues and managers. Support the full employee life cycle, from onboarding to payroll, training, and beyond. Get hands-on with HR systems (Tensor, iTrent, E-Learning, e-fins, Business Objects) and help us drive process improvements. Coordinate the delivery of training courses and help develop new HR templates and processes. Compile and provide management information, support meetings, and ensure our HR admin runs like clockwork. Contribute to policy and process development, making your mark on how we work. Take on a variety of tasks, from raising purchase orders to supporting payroll deadlines--no two days are the same.

What we are looking for

CIPD Level 3 qualification (or working towards it). Experience in HR administration and providing HR advice. Confident with Microsoft Office 365 and HR databases. Excellent attention to detail, organisational skills, and the ability to prioritise. Strong communication skills--both written and verbal. Able to work independently and as part of a team. Resilient, resourceful, and able to handle challenging situations with professionalism. Personal credibility, integrity, and a genuine commitment to customer care.
We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable), for further details please refer to the application information document on our website.

Appointment will be subject to satisfactory references, right to work in the UK check and medical clearance.

For an informal discussion about the role please contact Laura Gibson, Senior HR Officer, on 01827 709232 or Jackie Noble, Head of HR & OD, on 01827 709420.

For further information and to apply please visit

https://www.tamworth.gov.uk/jobs

Late applications and/or CVs will not be accepted. Agencies need not apply.

If you have any queries about the recruitment process, please contact recruitment@tamworth.gov.uk.

Closing date: 2 November 2025

Interview date: 12 November 2025

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.

Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.

We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual's needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.

Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.

Job Types: Permanent, Part-time

Pay: 26,403.00-28,598.00 per year

Benefits:

Flexitime Work from home
Work Location: Hybrid remote in Tamworth B77