Job Description

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Job Summary
Salary: 42,000 - 45,000 Depending on Experience
Hours: Monday to Friday, 9am - 5pm (37.5 hours per week)
Location: 40 Grosvenor Place, London, SW1X 7AW
Contract: Permanent, Full-time
What are we looking for?
Cleveland Clinic London are looking to recruit a Human Resources Operations Partner to join our HR Team.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, 'Caring for life, researching for health, and educating those who serve', assures our unwavering commitment to professional development.
What will your duties include?

• Provide professional HR advice and guidance in line with company policy and procedures to managers and caregivers within the relevant client groups
• Manage the end-to-end lifecycle processes including starters / leavers / changes for the permanent and temporary workforce.
• Assist the HRBP where required and at times operate autonomously with any ER matters, including but not limited to: performance management, sickness management, disciplinaries and grievance. Specifically;

• Formal investigations and meetings including disciplinary and grievance.
• Manage the variety of performance and disciplinary cases, recommend and implement solutions.
• Monitor absence and sickness, advise managers on strategies to deal with the short term absences and manage long term illness and return to work procedures and referral to occupational health
• Make data driven decisions and recommendations by reviewing and analysing HR metrics
• Prepare and issue any other documentation needed for the end-to-end employee lifecycle including salary letters, internal transfers, change in roles, resignation acceptance etc.
• Assist with monthly payroll preparation to ensure all changes are accurately processed prior to monthly deadline.
• Facilitation and support of the annual appraisal and review process
• Perform related administrative tasks including maintaining Workday, personnel files and compliance data.
• Maintain up-to-date working knowledge of employment legislation/statutory responsibilities and operational best practice and proactively demonstrate this in in the role.

What we need from you?

• BA / BSc Degree preferred but not essential
• CIPD Level 5/7 Qualification desirable. If not currently held, an aspiration to work towards this qualification would be expected
• Demonstrable track-record in an operational HR position, directly supporting the business or a specific client group in a larger business required
• Significant experience in leading HR administration and Employee Relations (ER) case work essential
• Previous experience in other HR centres or excellence (Talent, Learning & Development, Reward/ Payroll) would be desirable but not essential
• Previous experience of working within healthcare is desirable
• Ability to multi-task and manage various projects simultaneously
• Experience in coordinating and managing stakeholders, including exposure to senior stakeholder
• Demonstrable ability to collect and manipulate data to support the delivery of the role. Comfortable using data to support actions and outcomes

What we can offer you?
We are offering an array of benefits to compliment working for a not-for-profit market leader, some of our benefits include:

• 25 days annual leave (plus bank holidays)
• Auto-Enrolment of 5% pension - Cleveland Clinic contributes 10% through Salary Exchange
• Life Assurance, Private Medical & Dental Insurance and Eye Care contributions
• Discounted gym facilities
• 24/7 Holistic Employee Assistance Programme
• Workplace Nursery Scheme
• Season Ticket Loan
• Cycle to Work Scheme

Who we are?
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history, our "Patients First" philosophy is at the heart of everything that we do.
If you would like to know more, please email recruitment@ccf.org.
? Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.
Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
"Let's deliver World Class care together!"
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

Skills Required