Euc Desk Side Support, Desktop Support, Win 10, Win 7
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Job Description
Soft Skills
• Clear and strong customer focus and relationship
• Good interpersonal and communication skills
• Flexibility and ability to prioritize
• Ability to perform in adverse situations
• Proficiency in English is must with Local Language
• Good analytical and coordination skills are essential
• Strong work ethic, combined with the ability to work independently
Technical Skills
• Strong knowledge of desktop/laptop hardware
• Very strong hands-on experience (H/W and S/W)
• Good knowledge of Win 10, Win 7 & MS Office
• Knowledge of Mac OS is preferred
• Understanding of daily operations and delivery processes
• Application / software installation and trouble shooting
• Knowledge / exposure on ticketing tools (Service Now)
• Windows system administration
• Strong Troubleshooting Skills
• Hardware, operating system & software knowledge of laptops, desktops & mobile devices etc.
• Working knowledge of supporting computer peripherals, like printer, scanners etc.
• Touch/smart hands support of all network devices & Servers
• Understanding of active directory, networking
• Strong knowledge of server and network hardware
• Very strong hands-on experience (H/W and S/W)
• Strong knowledge of server and network equipment
• Hardware, operating system & software knowledge
• Touch/smart hands support of all network devices & Servers
Understanding of active directory, networking
Skills Required
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Job Detail
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Job IdJD554181
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IndustryIT-Software/Software Services
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Total Positions1
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Job Type:Full Time
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Salary:Discuss
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Employment StatusPermanent
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Job LocationMilan, Italy
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EducationAny Graduate
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Experience4 - 10 Years
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Apply ByMay 07, 2020
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Job Posting DateJan 07, 2020