Job Description

IAM Consultant - Okta identity cloud

Location:

UK-based remote working




Role type: Permanent and Contract considered



Intragen is a leader in cybersecurity and Identity & Access Management (IAM) software solutions with amazing teams in 5 European countries. We're looking for a dynamic and driven IAM Technical Consultant to work on cutting-edge IAM projects with an expanding client base.

As an IAM Consultant, you will play a crucial role in guiding our clients through the implementation and optimisation of Identity and Access Management (IAM) solutions. You will work closely with customers to align IAM strategies with their business needs, providing expertise in translating technical concepts into business value. This role requires excellent communication skills, the ability to manage technical processes, and the competence to serve as a bridge between technical teams and business stakeholders.

Specialisation

In this role, you will specialise in the design, configuration, and delivery of customer and workforce identity solutions built on the

Okta Identity Cloud

. You will bring deep expertise in Okta capabilities, including

Okta Customer Identity Cloud (CIC)

,

Okta Workforce Identity Cloud (WIC)

, Single Sign-On, Adaptive Multi-Factor Authentication, API Access Management, Lifecycle Management, and Universal Directory.



Candidates are expected to maintain relevant

Okta certifications

, including

Okta Certified Professional

and

Okta Certified Architect

, with other Okta specialisations (e.g., Consultant, Developer) considered highly desirable.

Key Responsibilities

Customer Guidance:

Advise customers on strategic IAM deployments, aligning Okta solutions to their business needs and objectives.

Technical Translation:

Communicate complex Okta concepts in clear, business-friendly terms for non-technical stakeholders.

Agile Participation:

Engage in agile ceremonies to ensure customer requirements are understood, prioritised, and delivered effectively.

Ticket Management:

Oversee ticketing workflows for customer requests, ensuring timely resolution and high service quality.

Onboarding Optimisation:

Improve client onboarding and support processes, removing friction points and embedding best practices.

Liaison Role:

Act as the link between technical delivery teams and business stakeholders, ensuring project alignment.

Customer Training:

Deliver Okta training sessions and workshops to upskill client teams.

IAM Assessments:

Conduct IAM maturity assessments and provide actionable improvement plans.

Policy Development:

Help define IAM policies and standards to ensure compliance and security best practice.

Requirements

Strong technical knowledge of IAM technologies across cloud, on-prem, and hybrid environments. 3+ years' experience delivering complex Okta solution deployments. In-depth expertise with

Okta Identity Cloud

(Customer and/or Workforce) -- other IAM tools such as SailPoint, CyberArk, Workato are a plus. Proficient in troubleshooting and resolving IAM issues. Experience in agile delivery environments. Excellent interpersonal skills with the ability to bridge technical and business perspectives. Highly organised, with demonstrable commitment to quality and collaboration.

Specialisation Requirements

Hands-on experience delivering

Okta Identity Cloud

solutions, including configuration of SSO, Adaptive MFA, API Access Management, and Lifecycle Management. Strong understanding of modern authentication protocols (OIDC, OAuth 2.0, SAML) and how they are implemented in Okta. Experience with Okta

Identity Engine

features, including policies, authentication pipelines, and conditional access. Proficiency with

Okta Hooks

(Inline, Event),

Okta Workflows

, and automation via

Okta API

,

Terraform

, or

Okta Integration Network

. Ability to design and configure SCIM-based provisioning and identity governance integrations. Experience integrating Okta with third-party IdPs, enterprise applications, and customer portals in B2B and B2C contexts. Desirable: Experience in pre-sales or proof-of-concept work showcasing Okta's capabilities to meet business needs.

What We Offer

Competitive salary and benefits package, including birthday leave, flexible & remote working, 5 dedicated training days per year, LinkedIn Learning access, and Employee of the Quarter award. Ongoing professional development, including funded

Okta certifications

and specialist training. A collaborative, supportive environment where innovation is encouraged.

How to Apply:

Click "Apply Now" to upload your CV, or email careers@intragen.com.



Intragen is an equal opportunity employer and welcomes applicants from all backgrounds.