Job Description

Overview:

This is a new and exciting role in store where you will be driving our New Full priced selection department on our shop floor and driving our new Clientele tool for the store.



The Clientele Expert is responsible for building, nurturing and retaining strong client relationships to drive loyalty, repeat business, and elevated customer satisfaction.



This role combines deep product knowledge, exceptional communication skills, and a proactive approach to client engagement.



The ideal candidate is passionate about delivering a personalized, high-touch experience that reflects the brands values and business goals.

Responsibilities:

What You'll Do:

Lead by example as a MK Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat

business.

Maintain client communication using all available clientelling apps and tools. Maintain floor and stock presence. Build and maintain effective communication with the management team to drive store performance. Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence. Understand business results and opportunities to drive sales.

You'll Need to Have:

Excitement and enthusiasm to work in fast paced retail environment with relevant sales experience. Capability and desire to collaborate and inspire all fellow team players to work together to achieve results. Technological proficiency, with the ability to leverage technology to drive sales and customer experience. Local language preferable and effective communication skills.

What We Offer:

Competitive compensation package Attractive commission scheme Clothing allowance

Qualifications:

You'll Need to Have:

Excitement and enthusiasm to work in fast paced retail environment with relevant sales experience. Capability and desire to collaborate and inspire all fellow team players to work together to achieve results. Technological proficiency, with the ability to leverage technology to drive sales and customer experience. * Local language preferable and effective communication skills.