Job Description

Salary

NJC08 - 25,992

Contractual hours

37

Hours

Fulltime, Permanent

Job category/type

ICT/Systems

Date posted

27/06/2025

Job reference

NELC400000224



If you're someone who is a

detail-oriented problem-solver

who loves keeping things

organised

and running smoothly behind the scenes, then this could be the perfect role for you. We're looking for a

proactive

and

reliable

ICT Administrator to support our friendly and dynamic team.

What's the role all about?

As an ICT Administrator (Support), you'll be part of a dynamic team, being responsible for helping colleagues and partners to stay connected and productive. From handling service requests and managing hardware orders, your work will help ensure our equipment is accounted for, efficient, secure, and fit for the future.

What will your day look like?

The administrator role works closely with the senior ICT administrator and ICT support, and daily with suppliers and end users. You will play a crucial role in ensuring adequate and sufficient equipment through day-to-day activities, including;


Keeping things neat, organised, and accounted for through robust asset management and accurate documentation Processing and following up ICT orders in line with procedures Coordinating payment administration and invoice processing activities, following financial processes Keeping up to date with clear, accurate records Working closely with internal users and external suppliers to keep things running smoothly and make sure everyone is up to date on the latest position

Who are we looking for?

We'd love someone who has great initiative, organisation and time management.



In particular we're looking for someone with;


The ability to juggle tasks and prioritising when things get busy Strong attention to detail and proactiveness Eye for quality and accuracy A friendly, professional communicator; whether you're talking to a colleague or an external supplier Five-star customer service A positive team player with a 'can-do' approach

If you're someone who enjoys structure, takes pride in doing things well, and isn't afraid to get stuck in, we want to hear from you!

Why join us?

Because this isn't just a job. It's a chance to be part of a diverse team that keeps the council connected, up to date and able to work effectively. You'll join a supportive, forward-thinking group that values your ideas, your skills, and your drive to make a difference.

We love AI and think it plays a great role in the world of work. However, for your application, we want to hear from YOU! As such, we will be testing applications to determine the use of AI, and applications that have heavily utilised the function will be scrutinised for suitability.

For more information please contact:

The ICT Team Manager, Gemma Winn via Gemma.Winn@nelincs.gov.uk

Key Dates

Closing date - 13

th

July

Interviews - W/C 21

st

July

This role is a blended working role (the duties of the role will require a blend of mainly office-based working, with occasional home working in line with needs of the service).



All applicants are advised to carefully read the information provided in the Advert, Role Profile and Person Specification. We want you to have the best interview experience with us, so will provide candidates selected for interview their questions 24 hours in advance of meeting us.

We reserve the right to close our adverts early if we have received a significant volume of suitable applications.

As part of your RewardNEL package

, you will have a generous leave entitlement (including bank holidays) and enrolment into a local government pension.

You will also have access to our

exclusive

RewardNEL

platform.

This includes a variety of salary sacrifice schemes including Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our inhouse wellbeing support, free and discounted local car parking as well as instant access to new savings at major retailers, entertainment and hotels.



NELC staff can also benefit from flexible working and excellent training and development opportunities and a Fostering friendly scheme.

Do you need support?

If you need any help applying for this position, please contact Wendy Trask on 07702 338542 (text or call). Wendy can support with digital access as well as offering advice and guidance about completing the different sections of the application form.



Your earnings go further in North East Lincolnshire, house prices are four times less than in London. Learn more about what our place has to offer at Life in North East Lincolnshire | NELC (nelincs.gov.uk) #FindYourSpace

Get to know us better

Check out our Council Plan and read about all of the exciting new developments we have in the pipeline.



We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in-house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us identify areas where we can take positive action, and make the organisation a safe space for colleagues to feel connected.