Ict Helpdesk Administrator Band 4

Belfast, United Kingdom

Job Description

JOB SUMMARY
The post holder will work as part of a team assisting in the support and delivery of ICT Services within the Trust.
The post holder will be required to:

  • Provide Desktop Support where they will assist in the provision of ICT Technical Support and Advice to Trust Staff.
  • Provide ICT Telecommunications Support where they will assist in the support and delivery of telecommunications Systems and Services.
  • Provide administrative support to the ICT Department
  • Maintain mobile voice and data communications device records
ESSENTIAL CRITERIA
1.
HND or recognised equivalent qualification and worked for at least 1 year in an ICT service orientated environment / organisation.
OR
Five GCSE's at Grade C or above, including Math's and English Language or equivalent educational qualifications plus a minimum of two years' experience working in an ICT service orientated environment / organisation.
2.
Must possess excellent interpersonal skills including the ability to communicate clearly and effectively in a pressurised work environment.
3.
A working knowledge and experience of Microsoft Word, Outlook, Excel or equivalent.

Skills Required

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Job Detail

  • Job Id
    JD3679604
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £17.92 per hour
  • Employment Status
    Permanent
  • Job Location
    Belfast, United Kingdom
  • Education
    Not mentioned