Job Description

We are recruiting an ICT Helpdesk Administrator to join our client in Belfast, Saintfield Road

• Monday - Friday 37.5 hours per week
• 13.57 per hour
• Immediate starts
• Temporary ongoing

Job duties include:
This role involves providing technical support, telecoms assistance, and administrative services within an ICT team. Key duties include:
Desktop & Telecoms Support: Assisting staff with ICT systems and telecommunications services.
Mobile Device Management: Overseeing contracts, maintaining records, and ensuring security of mobile devices.
Administrative Tasks: Managing helpdesk operations, scheduling, filing, meeting arrangements, and document preparation.
Data & Contract Oversight: Ensuring accurate reporting and compliance with mobile communications contracts.
Collaboration & Service Improvement : Working with ICT staff and users to enhance service delivery and promote digital innovation.
Essential Criteria :
HND or recognised equivalent qualification and must have worked for at least 1 year in an ICT service orientated environment / organisation OR Five GCSE's at Grade C or above, including Math's and English Language or equivalent educational qualifications plus a minimum of two years' experience working in an ICT service orientated environment / organisation
Must possess excellent interpersonal skills including the ability to communicate clearly and effectively in a pressurised work environment.
A working knowledge and experience of Microsoft Word, Outlook, Excel or equivalent.
To apply please send your CV via the link

Skills Required