Job Description

ICT Technician 3

(

Job Reference:

25006142

)

Primary Location

:

Armagh-Craigavon-Lurgan Junior High School

Contract Type

:

Permanent

Duration of Contract/Contract End Date

:

N/A

Status

:

Full-Time

Contract Options

:

All Year Round (E.g. 52 week contract)

Hours per Week

:

36

Working Pattern

:

Monday to Friday

Grade/Scale

:

ICT Technician 3 | NJC pt 17- 20 | 31,022 - 32,597 per annum

Additional Allowance(s)

:

Not Applicable

Anticipated Interview Date(s)

:

February 2026

Additional Information

:

Start date to be agreed at the earliest convenience of the candidate.

JOB DESCRIPTION

JOB TITLE:

ICT Technician 3

REPORTS TO:

School Principal through designated line manager

RESPONSIBLE FOR:

Maximum of five staff

JOB PURPOSE

To assist the line manager in the development of ICT within the school and ensure that all computer systems and peripheral devices are fully functional to meet the needs of the school.

MAIN DUTIES AND RESPONSIBILITIES

Supervision

Supervise appropriate staff including the management and allocation of duties. (Supervision is defined as having full permanent accountability for planning and co-ordinating the quantity and quality of work as well as managing issues relating to discipline and welfare). Identify and provide on the job training to appropriate staff. Note: This is a discretionary element of the job description. The grade may be awarded if supervision is not a component of the post.

Administration of Network Systems

Planning, design, specification and installation, including upgrading of all school managed network systems. Management of the structured cabled environment of any school managed network. Baseline system support and application support on any school managed system. Contact with outside agencies as necessary. Liaise with managed service provider as required on changes to the Classroom 2000 infrastructure.

Provision and Maintenance of ICT Facilities and Resources

Ensure that all systems are fully functional to meet the needs of the school. Daily care and maintenance of all computer systems and their environments. Install hardware and software as appropriate. Carry out repairs to equipment, where appropriate, within the competence of the employee. Organise the repair of equipment either on site or with agencies as appropriate. Liaise with the managed service provider on the maintenance of the Classroom 2000 infrastructure. Perform backups of crucial data regularly on school managed systems. Ensure system security on school managed systems.

Management of all On-Line Communications Services

Develop and maintain existing ICT systems. Set up and maintain appropriate E-mail, Intranet and Internet facilities as required either on school managed systems or the classroom 2000 infrastructure. Assist with the development and maintenance of the web site.

Curricular Assistance

Participate in planning and delivery of relevant induction and training sessions. Assist staff and pupils with hardware and software problems arising from the use of ICT equipment within the classroom. Give advice to the ICT co-ordinator to plan for future ICT advances. Set up standalone computer systems for specific teaching/training situations and functions within the school. Assist with the provision of INSET either in a large group or single tutorial mode. Set up internet and conferencing facilities for specific teaching and/or training situations.

Records and Administration

Keep an inventory of all hardware, software and consumables. Comply with the requirements of the Data Protection Act and Copyright laws. Contact outside agencies (on school's behalf) concerning ICT facilities and developments within the school. The post holder will be expected to maintain an awareness of ICT development in order to ensure the currency of ICT services within the school.

Other Duties

Such other duties as may be assigned within the level of the post.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.

To view the summary of terms and conditions for this post, click here.

PERSON SPECIFICATION

NOTES TO JOB APPLICANTS

You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise. The stage in the process when the criteria will be measured is outlined in the table below. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role. In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.

SECTION 1 - ESSENTIAL CRITERIA

The following are

essential

criteria which will initially be measured at the shortlisting stage and which

may also be further explored during the interview/selection stage

. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

Factor

Essential Criteria

Method of Assessment

Qualifications

Five GCSE's (Grades A*-C) to include English Language, Mathematics, and subject specific, or equivalent or higher level qualifications OR a minimum of five years' experience in an ICT school support or an ICT related area.

Shortlisting by Application Form

Experience

A minimum of three year's experience in the management and supervision of staff

Shortlisting by Application Form

Knowledge

Demonstrable evidence of knowledge of:The requirements of a ICT Technician 3 Health and safety regulations, as relevant to the role

Shortlisting by Application Form

SECTION 2 - ESSENTIAL CRITERIA

The following are

additional

essential

criteria which will be measured during the interview/selection stage.

Factor

Essential Criteria

Method of Assessment

Skills / Abilities

Proven effective planning and organisational skills and an ability to work under pressure to meet deadlines
Proven effective people management skills
Ability to work effectively as part of a team to achieve outcomes
Evidence of sound interpersonal and communication skills
Evidence of proficiency in the use of computer packages, to include use of Microsoft Word, Excel, Outlook, Google suite, Garageband

Interview

Values Orientation

Evidence of how your experience and approach to work reflect the school's values/ethos. You will find information about the school's values/ethos on our school website

Interview

SECTION 3 - DESIRABLE CRITERIA

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

Factor

Desirable Criteria

Method of Assessment

Qualifications / Experience

Evidence of experience of working in an ICT related area, within a school environment

Hold an A level qualification in ICT, Computer Science, Digital Technology, or an equivalent or higher level qualification OR a minimum of five years' experience in an ICT school support or an ICT related area.Demonstrable experience in Photography Demonstrable experience in video editing Demonstrable experience managing iPads/iPad management software/Mobile device Manager Demonstrable experience of networks and router configuration Demonstrable experience of the disposal of IT equipment compliant to the EA and WEEE regulations. Demonstrable experience of using/uploading to Social Media Demonstrable experience of setting up and managing all aspects of sound for school productions Demonstrable experience of setting up and managing of all aspects of lighting for school productions

Shortlisting by Application Form

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as 'regulated activity'.

In the event that you are recommended for appointed to a post that involves 'regulated activity', the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background.

Please note that you

WILL

be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed at NI Direct or the Department of Justice.