Job Description

About H&B
At Holland & Barrett, we're a 200-year-old startup in the middle of a major digital evolution. As a fully cloud-native organisation, we now operate a growing ecosystem of internal systems, partner integrations, and customer-facing platforms. To support this at scale, we're building a modern IAM capability from the ground up - and we're looking for an IAM leader to own it.
About the Role
This is a greenfield IAM role with real scope. You'll define how identity works across the business - from employees and partners to customers and privileged systems. Our ambition is to move beyond basic access control to strong identity governance, with least privilege, secure-by-default access, and frictionless user experience.
The Role
As IAM Manager, you'll be the strategic owner of identity and access across Holland & Barrett. You'll set the vision, define the roadmap, and lead a team to deliver a scalable, compliant IAM framework that supports both enterprise and customer-facing environments.
You'll work closely with security, IT, HR, engineering, and business leaders, becoming the go-to authority for all identity-related matters.
What You'll Do
Define and deliver the enterprise-wide IAM strategy and roadmap
Build and lead a high-performing IAM team
Architect and implement IAM solutions covering IAM, CIAM, and PAM
Own policies for MFA, privileged access, segregation of duties, and least privilege
Oversee identity lifecycle management for employees, partners, and customers
Partner with application owners to ensure regular access reviews and certifications
Select and manage modern IAM tools and platforms
Ensure IAM controls meet regulatory and compliance requirements
Key Requirement
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• Senior-level experience in Identity & Access Management
• Deep knowledge of IAM, PAM, MFA, federation, and identity governance
• Experience delivering IAM solutions across enterprise and customer-facing systems
• Hands-on knowledge of platforms such as Okta, Azure AD, SailPoint, CyberArk
• Strong understanding of SAML, OAuth, and OpenID Connect (OIDC)
• Excellent leadership and stakeholder management skills
• A strategic mindset with the ability to turn vision into delivery

Why Holland & Barrett?

• Build an IAM function from scratch with genuine ownership
• Modern, cloud-native environment with strong executive support
• A purpose-driven business focused on health and wellbeing

If you're excited about shaping the future of identity for a global brand, we'd love to hear from you.
What we offer:
What we offer:
Wellbeing & Lifestyle Benefits

• Health Cash Plan
• Life Assurance
• Bonus Scheme - Based on company & personal performance
• Virtual GP
• Private Medical care
• FREE at-home blood test kit
• Holiday Purchase option
• Pension Contribution scheme
• Access to 'Wellhub' with gyms, studios and wellbeing apps

Discounts & Savings

• 25% Colleague Discount with FREE Standard Delivery
• Exclusive Discounts from a wide range of partners
• /EUR50 Annual Product Allowance to spend in store

Learning & Development

• Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
• AND MORE!

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).

Skills Required