Job Description

An opportunity has arisen for an Identity & Access Manager to join the Frontier Technology Team on a permanent, full-time basis reporting directly into the Head of IT Operations and Security. Based at our head office in Witham St Hughs, the role will operate on a hybrid working pattern of 3 days on site and 2 days from home, with occasional travel to other working locations.
The successful candidate will be concerned with the shaping, directing and day to day running of Frontiers IAM processes including internal / external audit support and MI (Management Information) reporting to the IT Senior Leadership Team.
At Frontier, the Technology Team strive to deliver brilliant experiences for customers and colleagues. We want to hear from passionate, enthusiastic people from any background. We work with a variety of technologies from front-end native and web applications through to the backend systems that hold our organisation together and the hardware they run on. We are a data-driven organisation. We are transforming our technology landscape and the way we work, and this is a fantastic opportunity to join a team at the start of a change journey. Join us to make a real and valuable difference as you build your career at Frontier.
The Benefits

• Competitive salary
• Opportunities for a mixture of home and site working (to be agreed with Line Manager)
• 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements)
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%
• Up to two days paid volunteer leave per year (only applicable to permanent employees)
• The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women's network groups.
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

• Experience in Identity & Access Management policy and frameworks
• Knowledge of IAM technologies (e.g. Active Directory, Entra AD, SSO, MFA, Secret Server...)
• Knowledge of IAM processes (e.g. SLIM, RBAC, SoD, Compromised Access...)
• Problem solving and reasoning skills
• Communication, collaboration and stakeholder management skills
• Leading others and prioritising workloads
• Facilitating access related audit requirements
• Experience of Microsoft products (e.g. Office, Teams, SharePoint, Outlook...)
• Effective team player, taking ownership, sharing responsibility and being supportive of others

Your Role
As an Identity & Access Manager, your role will involve shaping, implementing and directing the day-to-day IAM processes. (leading where necessary, doing when required):

• Establishing controls for authentication, authorisation and user management, including:

• Provisioning of unique identities digitally tied to individuals (SSO, SAP, ERP etc)
• Maintaining policy compliance for privileged access and service accounts
• Maintaining user compliance across systems and services with RBAC and SoD requirements
• Routine management of SLIM requirements (Starters, Leavers, Internal Movers)
• Maintaining compliance with access policy and audit requirements
• Maintaining secure repositories and 3rd party access for external information sharing
• Blocking / unblocking access to compromised accounts
• Administering/supporting IAM technologies as necessary (Secret Server / CIAM...)
• Administering/supporting IAM 3rd party capabilities as necessary (Okta / Auth 0...)
• Administering/supporting IAM remote access technologies as necessary (VPN / MFA...)
• Handling and dealing with IAM escalations
• Supervising and supporting internal and external IAM audit requirements
• Line management of IAM/Operations team administration staff (as required)
• Cross practice support and collaboration with peers, seniors and business stakeholders
• Publishing routine management information reports on IAM insight, status and trends

About Us
Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than 1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.
Our business approach is underpinned by our core values - Integrity, Customer First and Expertise - or 'ICE'. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.
Commitment to Diversity and Inclusion
We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.
We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.