Job Description

Basis

Full time

Job category/type

Business Support

Date posted

06/10/2025

Job reference

HJ0391

This vacancy is open to direct applications only, no approaches via recruitment agencies will be accepted at this time.

Background

Our Independent Financial Advisers work alongside Hugh James lawyers, which mean clients benefit from the experience of a UK top 100 law firm that's over 50 years old.

Our independent financial advisers provide bespoke solutions on all aspects of financial planning for both private and corporate clients including but not limited to, investments, pensions, inheritance tax planning, personal and business protection, group pension schemes and mortgages.

Due to the nature of the work they carry out, they have become specialists in providing holistic and bespoke wealth management services to business owners and HNW Private Clients.

The role

An opportunity has arisen within our Independent Financial Advisers team for an Administrator on a full-time basis.

The role will involve:-

Answering the phone for the department in a professional, polite manner Taking accurate and detailed telephone messages and information from clients Scanning all post and assign to appropriate files on the case management system Updating case management system with appropriate client data General administration for the department such as electronic and physical filing, typing, printing and photocopying Ensuring business logs are updated daily Dealing with life assurance companies for policy enquiries Supporting the department Head with day to day administration Arranging clients meetings Submitting applications and paperwork to various providers

Skills & Qualifications

Previous administration experience is required and a financial services background would be advantageous. Competent user of MS Word, Excel and Outlook is a must.

Good communication skills are essential for this post. The successful candidate will also be well-organised and comfortable working in a team environment.

The successful candidate will have access to highly confidential information so confidentiality is a must.

This is a great opportunity for those candidates looking to develop their career in this area of work.

Life at Hugh James

We never shy away from a challenge

We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges - of all sizes - are readily accepted.

The Hugh James difference

Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting what's important keeps us driving forwards. It's in our roots! We won't stop until we find the answers; the outcomes that are needed.

We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth - servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers. Our collegiate culture, our forward-looking ethos, our values serve to make us bigger, better, bolder than ever before.

A positive force in the community

Our work with charities on a local and national level plays a huge part in our day-to-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.

Some of our benefits on offer include:

Minimum of 25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Employee Assistance Programme

Discounts for local businesses

Professional fees paid (subject to requirement for your role)

Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Jo Herbert

We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.