Job Description

IRIS Software Group helps organisations pay their people correctly, on time, and in line with UK legislation. Our payroll software is trusted by thousands of employers across the UK - and when new customers join us, getting them set up properly matters.
We're now hiring an Implementation Consultant to help clients move onto our payroll systems smoothly, confidently, and compliantly.
This role is ideal for someone with payroll experience who enjoys working with people, systems, and structured projects - and wants to move away from day-to-day payroll processing into payroll software, onboarding, and client delivery.
As an Implementation Consultant, you'll guide new customers through the process of moving onto our payroll software.
You'll be the person who:

• Sets up their payroll system correctly
• Moves their data safely and accurately
• Explains how everything works in plain English
• Makes sure they feel confident using the system before go-live

You'll manage several client implementations at once, keeping things organised, calm, and on track.
Why This Role Matters
Payroll is business-critical. If implementation goes wrong, clients feel it immediately.
Your work ensures:

• Clients start using our software with confidence
• Payroll is accurate and compliant from day one
• Risks and errors are avoided during transition
• Clients trust IRIS as a long-term partner

You'll have real ownership and visible impact on every project you deliver.
About the Team You'll Join
You'll join a friendly, supportive team of around 10 Implementation Consultants, working closely with Implementation Managers and payroll specialists. Collaboration, shared knowledge, and clear processes are central to how the team works.
What You'll Be Doing
Client Onboarding & Projects

• Lead onboarding and scoping calls with new clients
• Understand how each client runs payroll and document requirements
• Plan and manage implementation timelines
• Keep projects moving and communicate clearly with clients

Payroll System Setup

• Configure payroll systems to match client needs
• Support data migration and validation
• Test setups to ensure everything works correctly

Training & Go-Live

• Train clients on how to use the payroll system
• Answer questions clearly and patiently
• Hand clients over confidently once live

Documentation & Support

• Create clear client process documents
• Keep onboarding and payroll documentation up to date
• Support colleagues and share knowledge within the team

Continuous Learning

• Stay up to date with UK payroll legislation
• Learn new system features and improvements
• Work towards clear performance goals

What We're Looking For
This role will suit you if you have:

• Payroll experience (bureau, in-house, or payroll services)
• A good understanding of UK payroll rules and processes
• Experience using payroll software
• Clear, professional communication skills
• A calm, organised approach -- even under pressure
• Strong attention to detail, especially with data
• A helpful, team-focused mindset

Experience in payroll software implementation or client onboarding is welcome, but not essential -- full training and support are provided.
What You'll Gain

• A clear move into payroll software implementation
• Hands-on experience with system setup and data migration
• Ownership of meaningful client projects
• Support, training, and development from experienced colleagues
• Career progression within a well-established UK software business

Our Application Process
We like to keep things simple, transparent, and fair:
1?? Apply online
Send your CV and a few details. No long forms.
2?? Initial Interview (plus Online Assessments)

• A chat with our Talent team.
• Two short assessments:

• CCAT (15-minute timed test).
• EPP (untimed personality questionnaire).

3?? Interview with our Professional Services team (MS Teams)
Meet members of our Professional Services team and discuss your experience, approach, and fit.
If you enjoy payroll, like working with systems and people, and want a role with variety, responsibility, and progression, this is an excellent next step.
Apply today and help clients get payroll right from day one.
INDLOW
As one of the UK's largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child's school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers' businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It's vital these mission-critical functions work first time, every time.
That's why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time - so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We're delighted to be certified as a Great Place to Work and one of the UK's Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
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