Job Description

Job Advert We are looking for a motivated and attentive individual to join our Global Trade Team. In this role you will be helping with the import and export process for the business by all modes of transport, sea, air, road and courier. This will involve helping with the preparation of both import & export documentation, liaising with freight agents and customs brokers to get the best service provision, help to drive costs down and maintain a high level of compliance during this process. Experience in a similar role is desirable but not essential.
Responsibilities of an Import Export Coordinator include:

• Overseeing day to day operations within the Global Trade Team to ensure timely dispatch of shipments and accuracy of the documents.
• Ensuring compliance with up to date legislative and customs requirements.
• Liaising with internal stakeholders such as sales, aftersales, logistics and finance.
• Liaising with carriers and freight agents to obtain sea/road/air freight quotes and booking shipments using the correct incoterms.
• Preparing import clearing instructions for customs brokers, dealing with customs queries and checking import entry to ensure duty & taxes are paid correctly.
• Ensuring proof of export is obtained in a timely manner for customs audit purposes.
• Checking and releasing invoices for both freight cost and customs fees to the accounts department.
• Disputing discrepancies with carriers and freight agents for refund / credit note.
• Making claims with carriers for loss or damage during transit.
• Arranging shipments under Inward Processing Relief.
• Assisting with Chamber of Commerce documents such as ATR, EUR1 and Certificate of Origin.
• Filling POA and LOA when required.

Requirements of an Import Export Coordinator:

• Experience in global freight, trade compliance and customs formalities preferred but not essential
• Experience in brokerage with fast parcel operators (DHL, UPS or Fedex) preferred
• Effective communicator, with a good telephone manner and customers service skills
• Microsoft Office knowledge is beneficial.
• Ability to work both independently and as part of a busy team.
• Willing to train for further qualifications where appropriate

The Benefits:

• You\xe2\x80\x99ll be part of a Sunday Times Fast Track 100, Profit Track and HSBC International Track company
• 33 days annual leave per year
• Hybrid Working Policy - 2 days at home, 3 days in office
• Early Friday finish to kick your weekend off early
• Enhanced maternity and paternity leave
• Employee Assistance Program entitling you to free financial and wellbeing advice, plus up to six free counselling sessions per year
• Health Cash Plan to reclaim the costs of dental, optical, podiatry and other medical appointments
• Life cover
• NEST pension
• Free tea and coffee
• Celebration of seasonal and life events

You may also know this role as Import/Export Coordinator, Global Trade Coordinator, Customs Broker, Shipping Clerk. INDHP