Job Description

We are excited to seek a Quality Manager to join the Pharmacy Aseptic Services Team at University Hospitals Plymouth NHS Trust.
If you are enthusiastic, motivated and dynamic we want to hear from you!
The postholder will take the lead on the development, maintenance and day to day management of key Pharmaceutical Quality and IM&T systems used within Aseptic Services.
You will be responsible for inputting, managing and interpreting quality data to produce documents and reports relating to deviations, out of specifications and errors which are all aspects of the pharmaceutical quality systems integral to patient safety and our governance processes.
The role also involves the management and validation of computer software programmes used by the aseptic services team and the training of the aseptic services operators on their functionality.
This is a unique and exciting opportunity to join our team as we are a designated "pathfinder" site and in the near future we will be moving to a purpose built, off-site aseptic facility which will significantly expand our capacity.
Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.
Main duties of the job

• Responsible for inputting, managing and interpreting quality management data to produce documentation and reports relating to deviations, out of specifications and errors for daily and monthly quality management system meetings.
• Responsible for the compilation of data for the aseptic services capacity plan relating to workload, error rates, overtime and sickness levels.
• Responsible for accurately inputting data onto external ordering systems to order outsourced pharmaceutical products.
• Responsible for training all production services personnel on the functionality of all production IM&T systems

About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Details
Date posted
05 January 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
31,049 to 37,796 a year 31049 - 37796 Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
216-NB-CO7647233
Job locations
Derriford Hospital Plymouth, Pharmacy Dept, Level 5
Derriford
Plymouth
PL6 8DH
Job description
Job responsibilities

• To co-ordinate and manage the day to day and long term functionality of the Q-Pulse quality management system.
• To develop, introduce and validate new processes and work streams within Q-Pulse.
• To develop, maintain and monitor standard operating procedures for Q-Pulse.
• To be responsible for the training of all pharmacy personnel on the use of Q-Pulse.
• To advise the pharmacy management team on the strategy for using the Q-Pulse system.
• To attend the Q-Pulse user group and assist with the development and maintenance of the system.
• To analyse complex data and generate reports from Aria, the chemotherapy prescribing system as required by the Production Services Manager and the Oncology/Haematology Pharmacists and manipulate the data for presentation at clinical and operational meetings.
• To print copies of patient prescriptions from Aria and identify the most appropriate production work stream to follow.
• To allocate passwords for all pharmacy staff using the Aria system.
• To be responsible for the training of all pharmacy personnel in the functionality and efficient use of Aria

For further details please see attached JD and PS Job description
Job responsibilities

• To co-ordinate and manage the day to day and long term functionality of the Q-Pulse quality management system.
• To develop, introduce and validate new processes and work streams within Q-Pulse.
• To develop, maintain and monitor standard operating procedures for Q-Pulse.
• To be responsible for the training of all pharmacy personnel on the use of Q-Pulse.
• To advise the pharmacy management team on the strategy for using the Q-Pulse system.
• To attend the Q-Pulse user group and assist with the development and maintenance of the system.
• To analyse complex data and generate reports from Aria, the chemotherapy prescribing system as required by the Production Services Manager and the Oncology/Haematology Pharmacists and manipulate the data for presentation at clinical and operational meetings.
• To print copies of patient prescriptions from Aria and identify the most appropriate production work stream to follow.
• To allocate passwords for all pharmacy staff using the Aria system.
• To be responsible for the training of all pharmacy personnel in the functionality and efficient use of Aria

For further details please see attached JD and PS
Person Specification
Qualifications
Essential

• Degree level (or equivalent relevant demonstrable experience) in an IM&T related field
• Advanced level qualification (or equivalent relevant demonstrable experience) in statistics/other numerical techniques

Knowledge & Experience
Essential

• Excellent proven knowledge of managing, configuring and supporting a range of IM&T systems
• Excellent Good proven knowledge of MS software eg. Word/Excel/Access/Powerpoint
• Good working proven knowledge of the principles of audit

Desirable

• Excellent working proven knowledge of the Q-Pulse electronic Quality Management system
• Excellent working proven knowledge of the pharmacy elements of the Aria electronic prescribing system

Aptitude & Abilities
Essential

• Understanding of the application of IM&T to the NHS working environment
• Ability to analyse complex data and processes and present to non-specialist staff
• Ability to troubleshoot and solve problems for a range of IM&T systems
• Ability to communicate with a wide range of people, including technical and other specialist issues to non-specialist staff

Person Specification
Qualifications
Essential

• Degree level (or equivalent relevant demonstrable experience) in an IM&T related field
• Advanced level qualification (or equivalent relevant demonstrable experience) in statistics/other numerical techniques

Knowledge & Experience
Essential

• Excellent proven knowledge of managing, configuring and supporting a range of IM&T systems
• Excellent Good proven knowledge of MS software eg. Word/Excel/Access/Powerpoint
• Good working proven knowledge of the principles of audit

Desirable

• Excellent working proven knowledge of the Q-Pulse electronic Quality Management system
• Excellent working proven knowledge of the pharmacy elements of the Aria electronic prescribing system

Aptitude & Abilities
Essential

• Understanding of the application of IM&T to the NHS working environment
• Ability to analyse complex data and processes and present to non-specialist staff
• Ability to troubleshoot and solve problems for a range of IM&T systems
• Ability to communicate with a wide range of people, including technical and other specialist issues to non-specialist staff

Skills Required