Job Description

Job Ref:

VIR1541

Branch:

Virgin Hotels Edinburgh

Location:

Virgin Hotels Edinburgh

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

22/04/2025

Closing date:

24/05/2025

IN ROOM DINING SERVER

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest.

Your mission:

Should you decide to accept it...





You are passionate about the culinary world; you embrace our city's food offerings as a way of life. You must love the local food community as well as watch the world for the next great culinary idea.



Our In Room Dining offering is part of our hotel 5service. As part of the Food and Beverage team you will be delivering food and beverage orders directly to guests that are sure to impress!


This position is made for someone who is driven by the need to create memorable cuisine and guest experiences each and every day.

The Nitty-Gritty:

What exactly you will be doing...





In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests:




Deliver in room dining experience to highest standards Deliver VIP amenities to rooms Ensure the roof terrace is kept in good order Looking after Mini Bars re-stocking and daily charges Communicate with food and beverage, housekeeping and junction team effectively, to provide best guest service and satisfaction Support the hotel breakfast and restaurant operations as required Take any additional roles and responsibilities across the board if needed

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have definitely come to the right place...


Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments Good communication and presentation skills Ability to think outside the box and approach all issues with a completely fresh approach Ability to work alone without close supervison Able to change direction and work on multiple project aspects at once. Creatively solve problems Enthusiastic, passionate, able to enthuse and motivate others. Fun, innovative and personable

Background must-have:

Current, legal and unrestricted ability to work in the UK

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer

REDEFINING LUXURY HOTELS IN EDINBURGH

DISCOVER YOUR PLACE IN THE CITY



Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you'll experience a world that revolves around you - from our signature chamber design to numerous drinking, dining and entertainment options that you'll never want to leave. When you do venture out, you'll find Edinburgh's top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy - it's only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it's on your doorstep. Buckle up, we put you so close to history it's basically time travel.