Inbound Customer Service Advisor

Belfast, United Kingdom

Job Description

Inbound Customer Service Advisors Belfast City CentreFull time 37.5hrs per week9.50 paid weeklyTraining period: Monday - Friday 9am - 5pm for 4 weeks (time off cannot be authorised during this training period.)Inbound Customer Service Advisors are required to provide excellent customer service, ensuring that all customer contacts are managed in line with company policies and procedures. The contact centre operates between the hours of 7.45am and 9pm and we require flexibility with regard to weekend and bank holiday workingApplicants should be able to demonstrate that they meet the following essential criteria:Experience of using IT systems and packages including MS Word and ExcelCustomer Service to include; call centre, retail, hospitality or sales rolesAn effective relationship builder - someone who can quickly establish rapport with peopleA strong team player who strives to achieve team as well as individual targetsDuration: Temporary for 13 weeks with the opportunity to apply for permanent vacanciesRate of Pay: 9.50 per hourHolidays: 28 days per annum pro rataLocation: Belfast City Centre - 5 minute walk from Great Victoria Street Bus and Train StationHours of work: Although our client?EUR(TM)s offices are open between the hours of 7.45am and 9pmMonday to Sunday, they can be flexible and will try and accommodate you as much as possible.Typical Shifts: 7.45am to 3.45pm9am to 5pm10am to 6pm1pm to 9pmAshton Recruitment is acting as an employment businessJob Type: Full-timeSalary: 9.50 per hourSchedule:

  • Day shift
Education:
  • GCSE or equivalent (required)
Experience:
  • customer service: 1 year (preferred)
Reference ID: ICSANH

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Job Detail

  • Job Id
    JD2065690
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Belfast, United Kingdom
  • Education
    Not mentioned