Job Description

Inbound Sales Executive Join a Company That Puts People Above All Else

==========================================================================

Salary:

31,000

Hours:

Monday Friday, 8.30 am 5 pm (40 hours per week) with some on-call requirements

Location:

Stratford-upon-Avon


At Unique Senior Care, we specialise in one thing:

people

. We're proud to provide outstanding home care services to older people, helping them stay safe, happy, and comfortable in the place they love most: their own home. We are looking for a compassionate and driven

Inbound Sales Executive

to join our supportive team.

About the Role

------------------


As the

first point of contact

for people seeking care, you will play a crucial role in shaping their journey with us. Every conversation matters whether someone is enquiring for themselves or for a loved one.


You'll:

Handle incoming calls and emails with empathy and professionalism. Guide enquiries through to a care consultation with our local Registered Care Managers. Build trust by listening carefully, offering reassurance, and providing tailored information. Work closely with our Marketing team to deliver thoughtful, timely communications to clients throughout their journey with us. Support the transition to a new CRM system, helping us continually improve how we connect with clients.

This is a rewarding position where your ability to listen, understand, and support families will directly impact people's lives.

Is this Role Right For You?

-------------------------------


This role will suit you if you:

Thrive on helping people

you enjoy guiding others through important, sometimes emotional decisions.

Have excellent communication skills

whether by phone, email, or online, you know how to build trust and confidence.

You are naturally empathetic

you understand that compassion is just as important as professionalism.

Enjoy achieving goals

you're motivated by meeting targets, but never lose sight of the human connection.

Love being organised

you take pride in managing details, processes, and follow-ups seamlessly.

Why Join Unique Senior Care?

--------------------------------

Purpose-driven work:

Every call you take has the power to make a difference in someone's life.

Supportive culture:

We value respect, dignity, and compassion for both clients and our team.

Professional growth:

As we expand, so do your opportunities to learn, develop, and progress.

Stability:

A full-time, permanent role with a competitive salary and the chance to grow with a trusted, award-winning care provider.

Team spirit:

You'll be part of a friendly, collaborative team where your ideas and contributions are genuinely valued.

What You'll Bring

---------------------

Experience in a telephone-based role (sales, customer service, or similar). Confidence in engaging with people and building rapport quickly. Strong administration and organisational skills. Excellent listening, verbal, and written communication skills (email, social media, webchat, etc.). Self-motivation, high energy, and a drive to succeed. IT literacy (experience with CRM/marketing tools is a bonus).

Benefits of Joining Us

--------------------------

Competitive salary

31,000

Comprehensive

training and development

to support your growth

Company pension scheme

Employee referral scheme

Access to our

Employee Assistance Programme

, including mental health counselling

Birthday voucher

to celebrate your special day Paid holiday entitlement

Blue Light Card

offering discounts across retail, leisure, and travel

.


If you like the sound of the role, please apply now!

Any personal information you share with us will be treated in line with our company's Privacy Policy.

Unique Senior Care is proud to promote equal employment opportunities to all applicants and employees regardless of their race, religion/belief, sex, sexual orientation, marital status, pregnancy, maternity, national origin, ethnic background, disability, or age. This role is subject to a DBS check.