Job Description

Are you passionate about delivering high-quality financial services that make a real difference? Join Community Integrated Care as an Income Coordinator - Commissioned Funding, where your work will directly support the people we care for by ensuring accurate and timely billing across our commissioned services.
This is a 6 month fixed term contract role to join our amazing finance team based in Widnes, so the ideal candidate will be based within an hours commute of Widnes as you will be required to work from the office at least 1 day a week
What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. You can work from home, or from our head office in Widnes, or a flex between the two. There will be a requirement to travel to our head office at least once a week.

• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

Who you'll be supporting & more about the role:
As an Income Coordinator, you'll play a vital role in maintaining our cash flow, reducing billing errors, and improving income management practices. You'll be the finance link between our operational managers and Local Authorities/ICBs, helping to resolve queries, streamline processes, and ensure we deliver a best-in-sector service.
Reporting to the Income Manager, you will ensure invoices are raised in a timely manner and incoming cash for the business is accurately matched to the invoices.
Day to Day:

• Generate accurate invoices using our Income Processing system for Local Authorities, ICBs, and personal contributions.
• Match high-volume cash receipts to invoices daily and escalate recalls promptly.
• Collaborate with internal departments to ensure correct billing information and occupancy status.
• Build strong relationships with Local Authority contacts to resolve discrepancies and improve billing practices.
• Support system updates related to new business, mergers, and acquisitions.
• Assist the Income Manager with ad hoc duties and contribute to continuous improvement.

Your values:
Our Ideal Candidate:
With previous experience working in a Finance department, the successful candidate will be team orientated and have sound IT and communication skills with the ability to process large volume transactions.
It is also important that you share our company values which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

• Qualifications: GCSE Maths and English (Grade C / Level 4 or 5 or equivalent).
• Experience: Previous work in a finance department, handling large volumes of data, and communicating with diverse stakeholders.
• Skills: Strong attention to detail, problem-solving ability, and confidence using IT systems. Experience in the care sector is a bonus.

What we offer:

• A collaborative and supportive team environment.
• Opportunities to influence and improve financial processes.
• A chance to make a meaningful impact in a leading social care charity.

Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
Interested and want to know a bit more?
To find out more about our charity check out:
We're really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

Skills Required