Income Recovery Officer
Hastings, ENG, GB, United Kingdom
Job Description
Income Recovery Officer
Grade 9 - 25,989 - 28,598 per annum
Full Time - 37 hours per week
Indefinite Contract
Are you passionate about supporting residents, reducing arrears, and helping people stay and succeed in their accommodation?
We are excited to announce a
brand new opportunity
to join our Housing team at Hastings Borough Council as anIncome Recovery Officer
.In this newly created role, you'll play a vital part in helping residents in our accommodation manage their rent and related payments. Your focus will be on providing excellent customer service while recovering rent, service charges, and other housing-related debts such as storage, removals, and homelessness prevention loans.
You'll regularly monitor rent accounts, take appropriate action in line with council policies, and work closely with residents, internal teams, and partners such as the Housing Benefit team and other support services.
We're looking for someone with experience in recovering income, including rental income and arrears, and who is committed to delivering a customer-focused service.
For a full and Person Specification, please follow the apply link to visit our website.
Closing date: 19th September 2025 @ 12:00pm
Job Type: Full-time
Pay: 25,989.00-28,598.00 per year
Benefits:
Bereavement leave Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Sabbatical Sick pay
Work Location: In person
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Job Detail
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Job IdJD3672968
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHastings, ENG, GB, United Kingdom
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EducationNot mentioned