Job Description

DIAS is seeking to appoint an Independent Advocacy Caseworkers for

between 21 - 28 hours per week (hours to be discussed)

The posts is funded until 31 March 2026 -possible extension if further funding can be secured

DIAS stands as a beacon for individuals and families facing the challenges of substance use dependency in Dundee. Rooted in the principles of empowerment and human rights, DIAS is dedicated to ensuring that the voices of those who are vulnerable or marginalized are not only heard but truly matter. As we seek to appoint a passionate and resilient Independent Advocacy Worker, we invite candidates who are committed to breaking down barriers, championing person-centred support, and working collaboratively with a network of statutory and third sector partners. This role is more than a job--it is an opportunity to make a tangible difference in the lives of people navigating the complexities of alcohol and drug dependency, helping them reclaim their agency and supporting their journey toward well-being and recovery.

If you would like an informal discussion about this post, please contact, DIAS main office on 01382 205515

Closing date: 21st November

Interview date: Potentially 4th December TBC

RESPONSIBLE TO:

CEO, Dundee Independent Advocacy Support

LOCATION

:

DIAS Office,

c/o One Parent Families Scotland, Families House, 20 Grampian Gardens, Dundee DD4 9QZ

The post is home working based, successful applicant must live in Dundee to provide face to face support

Terms of Employment

This posts being offered will be between 21- 28 hours per week with set days of work agreed . Some out of hours work may take place, but no additional payment will be made. The post holder will be expected to take time off in lieu (TOIL).

Annual leave will be 28 days including public holidays. Prorata for part time working

An Enhanced PVG Disclosure check will be required through Disclosure Scotland for the successful candidate.

Purpose of the Post

Advocacy for Individuals and Families Affected by Substance Use

The primary purpose of this post is to provide advocacy support to individuals who have experienced alcohol or drug dependency, as well as to their families. The role is designed to champion a person-centred approach, focusing on those who have disengaged from support services or are at significant risk of doing so. The aim is to ensure that these individuals have their voices heard, their needs recognised, and that they are actively responded to by relevant services and professionals.

Focus on High-Risk and Vulnerable Groups

The advocacy caseload associated with this post will predominantly involve individuals and groups identified as high risk and vulnerable. This targeted approach ensures that the support provided is directed to those most in need of advocacy intervention.

Strengthening Voices and Upholding Human Rights

As an advocate, you will play a key role in amplifying the voices of those who may be unable, or feel powerless, to speak up for themselves. Advocacy is especially critical for people who struggle to communicate their wishes or assert their rights. Your work will centre on delivering positive outcomes, helping people understand their options, and empowering them to participate in decision-making processes that affect their lives.

You will support individuals in articulating their views and preferences, assisting them in making challenges where necessary, and, when appropriate, asking important questions on their behalf to ensure their perspectives are fully represented.

Collaboration with Local Support Services

This role involves close collaboration with other support services across Dundee. Working together with partner organisations, you will help develop and enhance services to meet the needs of individuals and families affected by alcohol and drug dependency, ensuring a comprehensive and coordinated approach to support.

Implementation of MAT (Medically Assisted Treatments) Standards

A key aspect of the post is to understand and assist in the implementation of the MAT (Medically Assisted Treatments) standards, as they relate to this role. This ensures that advocacy is aligned with best practice and statutory requirements, providing effective support to those accessing or considering medically assisted treatment options.

Main Tasks and Responsibilities

Advocacy Casework

As part of the role, you will be responsible for carrying an advocacy caseload. This involves actively promoting self-advocacy among advocate partners, while also intervening and advocating on their behalf when required. You are expected to follow the established case-working standards and adhere to agreed monitoring systems, requirements, and service goals as determined in collaboration with DIAS management.

Collaboration and Service Development

You will work closely with other substance user services across Dundee, collaborating to develop and improve services that address the needs of individuals and families affected by alcohol and drug substance use. Flexibility is key, as you are required to function as a proactive member of the DIAS Advocacy team, contributing to service planning and development. Additionally, you may be called upon to provide cover both within the team and across the organisation as needed.

Safeguarding and Professional Practice

A central aspect of your responsibilities is to proactively identify and address any safeguarding concerns, always acting in accordance with the organisation's established policies and procedures. You are expected to maintain up-to-date, accurate advocacy case notes using the DIAS database system, and to ensure that all administrative records are completed in a timely and appropriate manner. Administrative tasks should be managed independently, in line with DIAS confidentiality protocols and GDPR guidelines.

Communication and Liaison

You will be required to liaise effectively with both the voluntary and statutory sectors, as well as other relevant bodies, to guarantee that advocate partners have access to independent advocacy. Part of your role involves working alongside other professionals involved in a person's care from the point of referral onwards, assisting individuals in expressing their wishes and views.

Identifying Needs and Outreach

You should identify and report any unmet needs or gaps in advocacy provision to the DIAS Manager as requested. Furthermore, you will access and identify individuals who may benefit from independent advocacy through outreach work conducted in a variety of settings.

Teamwork and Professional Development

Being a supportive and professional team member is essential at all times. You may also be expected to help deliver awareness-raising sessions to various professionals and organisations, as required, and to assist in promoting DIAS when asked. You should contribute to the creation or selection of training resources and materials, and participate in meetings or training opportunities that help develop and promote effective independent advocacy.

Meetings, Training, and Other Duties

You are expected to attend and participate in staff and team meetings, contributing to discussions and providing reports as necessary. Attendance at supervision and appraisal meetings, as well as appropriate internal and external training courses approved by your line manager, is also required. Lastly, you may be asked to undertake any other reasonable duties as requested by DIAS management.

Development Work

Promotion of DIAS and Independent Advocacy

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The role involves actively promoting DIAS and raising awareness about the significance and benefits of independent advocacy, particularly among individuals with a history of drug or alcohol dependency. This includes ensuring that people affected by substance use are informed about the support available to them and understand how independent advocacy can play a positive role in their recovery journey.

Liaison with Other Advocacy Services

A key responsibility is to liaise and build strong working relationships with other advocacy services that support people who have experienced alcohol or drug dependency. This collaboration aims to enhance service provision, share best practices, and ensure a consistent approach to advocacy across different organisations.

Implementation of Medically Assisted Treatments Standards

There is an expectation to gain a thorough understanding of the Medically Assisted Treatments (MAT) standards relevant to this post. The role also requires assisting with the implementation of these standards, ensuring that people accessing services receive appropriate, evidence-based support in line with current guidelines.

Support for the Dundee Alcohol and Drug Partnership Strategic Framework

The post holder will support the implementation of the Dundee Alcohol and Drug Partnership Strategic Framework and Delivery Plan. This involves contributing to the delivery of key objectives and actions outlined in the framework, ensuring that advocacy provision aligns with local priorities and strategic goals.

Other Duties

This job description is a broad picture of the post at the date of presentation. It is not an exhaustive list of possible duties, and it is recognised that posts change and evolve over time. Consequently, this is not a contractual document, and the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the post.

Information About the Post

Essential Skills and Qualities

The role requires a steadfast commitment to the Principles of Independent Advocacy as defined by the Scottish Independent Advocacy Alliance (SIAA). Candidates must be driven by a genuine passion for empowering and enabling individuals, ensuring that their wishes, feelings, beliefs, and needs are always considered when decisions regarding their care are being made.

Communication and Engagement

It is essential for candidates to demonstrate excellent verbal, listening, and written communication skills. The ability to engage effectively with people who have complex needs and communication difficulties is paramount. Applicants should have experience working with high-risk, marginalised, and vulnerable groups, ensuring their voices are heard and respected.

Teamwork and Relationship Building

The ability to work independently in a self-directed manner, as well as collaboratively as part of a team, is crucial. Candidates must be capable of developing and maintaining positive working relationships with all stakeholders and partners, including advocacy partners, health and social care professionals, legal professionals, carers, and other professionals.

Safeguarding and Professional Conduct

Applicants should be able to identify and appropriately respond to safeguarding concerns. Strong IT skills are required to accurately record information in accordance with DIAS policy and current GDPR standards. The role involves researching complex and sensitive issues independently, utilising national policy (SIAA) and guidance for advocates to work towards the resolution of such issues.

Organisation and Adaptability

Working to tight and evolving deadlines is an integral part of the role, as is the ability to complete all associated administration promptly and accurately. Versatility in managing changing workloads across all areas of advocacy delivered by DIAS is expected. The successful candidate must be able to work remotely while still maintaining effective relationships with the wider team.

Transport Requirements

Finally, applicants must hold a full, clean UK driving licence and have access to their own transport.

Desirable Skills and Experience

Familiarity with Strategic Frameworks

It is desirable for candidates to possess knowledge of the Dundee Alcohol and Drug Partnership Strategic Framework and Delivery Plan. Understanding these documents demonstrates an awareness of local policy priorities and approaches to addressing alcohol and drug issues.

Supporting Individuals with Substance Dependencies

Experience in supporting people with alcohol or drug dependency is valued. This includes practical knowledge of working with individuals facing substance misuse challenges and the ability to provide meaningful assistance in their recovery journey.

Conflict of Interest Awareness

Candidates should be able to recognise situations that might constitute a conflict of interest within this advocacy role. Additionally, it is important to understand appropriate strategies to address and resolve such conflicts when they arise.

Understanding of MAT Standards

Knowledge of the Medication Assisted Treatment (MAT) standards is considered beneficial. Familiarity with these standards ensures alignment with best practices in supporting individuals undergoing treatment for substance dependency.

Relevant Experience

Applicants may also have experience in related fields such as supporting vulnerable adults, social work, healthcare, policy, legislation, support work, or the third sector. Such backgrounds provide valuable perspectives and skills relevant to this role.

Desirable Qualifications

Educated to a degree level in relevant subjects or have relevant experience in alcohol or substance use service
Job Types: Full-time, Part-time

Pay: From 13,759.00 per year

Benefits:

Free parking Health & wellbeing programme Work from home
Work Location: Hybrid remote in Dundee DD4 9QZ