Job Description

Company Overview

Homes in Somerset is an Arm's Length Management Organisation (ALMO) managing Somerset Council's homes in the Sedgemoor region of Somerset and further, housing over 10,000 people in around 4,200 properties.

We are dedicated to putting our customers first. We work hand-in-hand with contractors and partners, striving to make our neighbourhoods great places to live.

Summary

As an Independent Living Advisor at Homes In Somerset, you will play a vital role in supporting our customers in supported living to maintain their independence while ensuring they have access to the necessary resources and services. This position is essential in helping us achieve our mission of providing outstanding housing management and community support.

You will

Manage a caseload of welfare calls/support calls/visits to those customers. Ensure customers are provided services & offered support that enables them to maintain independent lives within their own homes in a sheltered environment. Carry out an in-depth needs assessments and complete annual reviews with all customers to ensure support levels are appropriate to meet their needs. To participate in the selection and verification process for new customers entering the service, ensuring appropriate, hands-on, pre-tenancy work is undertaken to complete an assessment of relevant needs and ensure maximisation of the service. Work collaboratively with all other teams within Homes in Somerset to provide an holistic approach. Work closely across teams to support our customers to increase their independence, health & wellbeing. Work to deliver a range of activities specified in the initial support assessment. Which can include, but is not limited to, supporting tenants with; hobbies, befriending services, accessing cultural activities, paid work and volunteering, training and educational activities, shopping, and gardening. Actively encourage individuals to achieve their goals, provide emotional support to them using active listening to understand how they feel and promote a positive outcome-based approach. Deliver a range of proactive services that respond to the needs and aspirations of customers. Services include intensive housing support, sheltered housing management and low-level housing management issues. Provide individuals with advice and support on how to maintain their personal safety and security, raise awareness about potential forms of abuse and how to balance risk with an active and meaningful life within current safeguarding, health & safety and risk assessment requirements. Understand what matters to residents by having the right conversation & identifying the right problem to solve. Build and maintain positive links with voluntary and neighbourhood groups to promote social inclusion, tackle loneliness and increase customer involvement. Access appropriate funding and work in partnership with others, to support the delivery of a variety of activities & social events
If you are passionate about empowering individuals to live independently and want to make a meaningful impact in your community, we invite you to apply for the Independent Living Advisor position at Homes In Somerset today!

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: 27,269.00-28,324.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme On-site parking Sick pay
Schedule:

Monday to Friday No weekends
Work Location: In person

Reference ID: IILO