Job Description

Independent Living Advisor

Location Information: Rotherham - Flanders Court

Pay Rate - \xc2\xa311.57

Shift Times - Flexible

About the Role
We have a temporary opportunity for an Independent Living Advisor to join our team. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to sheltered housing and extra care customers covering South Yorkshire. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities in accordance with their tenancy agreement.

You will also assist customers to access correct housing benefit assistance or financial advice to pay rent/service charges, complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance.

What we\'re looking for:

• Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.
• Demonstrable commitment to Equality and Diversity
• Ability to adapt communication style to suit individual needs or when explaining technical information.
• Previous experience of carrying out administrative work including numeracy work.
• Ability to work on own initiative and as part of a team
• Good verbal and written communication
• Good knowledge of Microsoft Office
• Full UK Driving Licence and access to own vehicle

Manpower