Job Description

Independent Living Manager (Sheltered Accommodation)

33820 - 35600 Full Time 37.5 hours per week

Based at RAFAHL Storrington RH20 4RA

Fixed Term - 12 months

Benefits include:??

Up to 42 days annual leave, life insurance and sick pay Enrolment in health cash back plan to cover every day healthcare needs Refer a Friend Bonus Cycle to work scheme Subsidised short breaks at selected RAFA Accommodation

About us

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.

About the role

RAFA Housing Ltd is a registered provider of social housing providing independent living for people aged over 60 who have served in the RAF (as well as their spouses). Stanmore House in Storrington is situated on the edge of the gorgeous South Downs National Park and is made up of 33 self-contained flats along with additional facilities to enable our tenants to enjoy an independent lifestyle. The Independent Living Manager (ILM) will work closely with the Head of Community Support to oversee the provision of an effective and personalised housing management service to our tenants by overseeing all repairs and maintenance programmes along with complying with our housing policies and legislative requirements. As well as tenancy and estate management you will actively support and promote independent living including social, financial and digital independence. With a background in a similar role, you will be confident in contributing towards the development and review of our housing initiatives and policies.

A full role profile is available to download on our website www.rafa.org.uk

About you

Whilst a housing related qualification would be desirable, we require the post holder to have at least three years' experience in a housing management role or similar in a social housing setting. You will have an up to date knowledge of relevant national regulatory requirements and policies for social housing and their application in practice. Management experience of overseeing the delivery of frontline maintenance services and planned services of work is an essential requirement for this role. On a more personal level, we are looking for someone who understands the needs of older people, displays patience and empathy and is confident in facilitating meetings with tenants as part of consultation and involvement activities.

Want to join us?

You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.

To apply

Please send your cover letter and CV to jobs@rafa.org.uk

Closing Date

8am Wednesday 13 August

Interview Date

19 August at Storrington

Applicants who meet the criteria may be offered an interview ahead of the closing date and we may close this advert early so please do not delay in applying. We'd love to hear from you!

? The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.?

This role requires a satisfactory enhanced Disclosure and Barring Service (DBS) check on appointment and every three years thereafter.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: 33,820.00-35,600.00 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Flexitime Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay
Experience:

Housing Management: 3 years (preferred) Facilities management: 2 years (preferred)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 13/08/2025