Job Description

Job Title:

Independent Visitor Service Coordinator

Location:

Milton Keynes (with some travel for out-of-area children and visiting children and young people in area)

Reports to:

Children's Services Service Manager

Responsible for:

Independent Visitor Service (Milton Keynes)

Key Tasks

Purpose of the Role

To manage the day-to-day delivery of the Independent Visitor (IV) service in Milton Keynes and for out-of-area children and young people. This includes recruiting and training volunteers, matching them with children and young people, providing ongoing support, and ensuring the service is child-led, safe, and delivered to a high standard.

Key Responsibilities

Service Management

Oversee the daily running of the Independent Visitor service. Manage referrals, case allocations, and matching of children with volunteers. Conduct initial visits with young people and complete all associated paperwork. Maintain accurate case records, databases, and monitoring systems. Develop and implement strategic plans for Reconstruct's Children's Services in consultation with the line manager and colleagues. Complete quarterly reports for commissioners.

Volunteer Recruitment and Support

Recruit, train, and supervise Independent Visitor volunteers. Develop and maintain a pool of volunteers to meet service needs. Provide ongoing support, including email and telephone contact, peer-to-peer support sessions, and supervision. Authorise and monitor volunteers' out-of-pocket expenses on a monthly basis.

Children and Young People

Meet with children and young people to identify the most suitable Independent Visitor match. Ensure all children and young people are safeguarded at all times. Undertake risk assessments for children, young people, and activities. Involve young people in shaping and developing the service. Respond promptly and appropriately to the needs of children and young people.

Partnership and Promotion

Promote the service to professionals, carers, and families. Liaise with social workers, carers, and other professionals on behalf of young people. Represent the service at meetings, planning days, and peer sessions.

Other Duties

Work independently while contributing to a supportive team culture. Maintain confidentiality, GDPR compliance, and adherence to all Reconstruct policies. Attend training, supervision, and team planning sessions as required. Undertake additional duties consistent with the role, as specified by the Head of Services or nominated staff. Carry out any other tasks reasonably required to ensure the effective delivery of the Independent Visitor service Support the advocacy service when required

Additional Requirements

Flexibility to work evenings and weekends where required. Willingness to travel to visit young people; access to a car and a valid driving licence are essential.

Person SpecificationSkills and Aptitudes

Strong computer skills (e.g. word processing, emails, database management). Ability to maintain accurate records and administration systems. Effective communication, negotiation, and interpersonal skills.

Knowledge and Experience

Experience of working directly with children and young people. Understanding of safeguarding and child protection (essential; training can be provided). Commitment to equality, diversity, and anti-discriminatory practice. (Desirable) Experience of working in a social care setting. (Desirable) Knowledge of the care system and relevant legislation. (Desirable) Experience delivering training or small group sessions.

Education and Training

Educated to at least Level 4 (or equivalent), with a good standard of English (GCSE grade C or above). (Desirable) A relevant qualification in social work, youth and community work, education, or related field.

Other Requirements

Clean driving licence and access to a car. Flexibility to work outside office hours if required. Satisfactory enhanced DBS check.
Job Types: Part-time, Permanent

Pay: 9,828.00 per year

Expected hours: 14 per week

Benefits:

Additional leave Company pension Free or subsidised travel Paid volunteer time Sick pay Work from home
Education:

GCSE or equivalent (preferred)
Experience:

Administrative experience: 1 year (preferred) working with children: 1 year (preferred)
Work Location: Remote