Job Description

We are looking for a Manager for our exciting leisure venue in Rushden Lakes, Northamptonshire.
Candidates should have at least 2 years management experience in a retail/leisure/restaurant/bar environment.
The Manager will need to able to work under own initiative and run a team of up to 15 staff in both the minigolf and bar/snack bar operation.
Salary to be discussed at interview, but starting from 26,000 plus sales related bonus scheme.
Candidates must be able to work weekends and evenings as these are our busiest times.
In return we will provide a competitive salary, 28 days holiday per year, free golf!, a company pension and a fun and flexible working experience.

- Manager
Reports to - Area Manager, Managing Director.

Responsible for - Assistant Manager, Supervisors and adventure golf staff members.

The Manager role is responsible for the all duties and responsibilities outlined below including adventure golf assistant duties and responsibilities.

responsible for the daily running of the site including: managing the golf staff and making sure they deliver a consistently high level of customer service organise staff schedules, monitoring staff hours and processing holiday requests organising cover for ill/sick staff where appropriate oversee all group and party bookings and make sure all bookings are organised and filed properly liaise with other centre partners for group bookings and monitor and record sales figures responsible for cash handling, safe totals, till reports, refunds and change replenishment ensure staff keep the golf, pay booth and toilet areas are kept clean and tidy and daily cleaning duties are followed ensure golf staff fully participate in all marketing and promotional activity hiring of new golf assistants deal with staff disciplinary issues where appropriate deal with enquires through the website deal with customer complaints and ensure incidents requiring first aid properly recorded and dealt with assist in the maintenance of the site, including structural, electrical and plumbing problems through maintenance contractor monitor stock (golf clubs, balls, scorecards etc) and replenish where appropriate ensure smooth running of "The Bunker" bar/snack bar, following all licensing laws and procedures

Adventure Golf Manager Duties and Responsibilities.

Ensure all company policies & procedures and all legal requirements, including Health and Safety issues, are adhered to. Keyholder responsibilities including following correct Opening & Closing procedures; being available by telephone (within reason) and being able to attend the property in under 30 minutes. Cash-handling responsibilities including ringing through sales (cash, credit/debit cards & cheques), dealing with deposits, being able to make change and do payouts as required. Ensure the very best standards of cleanliness throughout the unit. Able to handle all customer enquiries including bookings. Responsible for providing excellent service, and making sure other members of staff present the same positive and helpful image. Willingness to work a flexible schedule Other duties as assigned.
Privacy Notice:
Please note that all information gathered during the selection process will be added to your application file. We are often inundated with applicants and so if you are not ultimately successful in your application and not contacted all details you have provided will be stored on site on encrypted computer for a period of three weeks and then destroyed. At no point in the application and interview process will your information be shared with any third parties and you have the right to withdraw your application at any point by emailing us.In which case your details will be deleted from our records. We will only keep a record of your request and the date the information was deleted for three months after the request.

Job Types: Full-time, Permanent

Pay: 26,000.00-29,000.00 per year

Experience:

management: 2 years (required) Customer Service: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person