Job Description

Barnsley College

Barnsley
31,590 - 34,507 per year

Job type:

Full Time, Permanent

Start date:

13 October 2025

Apply by:

28 September 2025

Job overview

----------------

Information Advice & Guidance Team Leader

Department: Student Recruitment

Salary: 31,590 to 34,507 per annum

Contract Type: Permanent Full time 37 hours per week

Reference: REC2264 | Closing Date: Sunday, 28th September 2025

The Opportunity

You will lead the IAG services within our friendly and supportive Student Recruitment team, ensuring a welcoming and high-quality experience for a wide range of audiences, including 14-19-year-olds, primary and secondary schools, colleges, sixth forms, adults, parents, and both internal and external stakeholders. You will coordinate a dynamic programme of on- and off-site IAG activities, while overseeing the centralised customer enquiries function within the Information Unit.


You will also manage and support a team of Advisers, fostering their development and guiding them to deliver a responsive and professional service. You will develop and monitor policies and procedures, continuously reviewing processes to achieve recruitment targets. Building strong relationships with schools, colleges, and key partners will be central to your role, ensuring that our students and their families have clear guidance on courses and career pathways.

You will plan and implement engaging IAG activities, produce informative course and careers materials, and support our students and departments in understanding the opportunities available to them. You will use management information systems to capture and analyse data, providing insights that drive recruitment strategy and demonstrate the impact of your team's work.

You will also work closely with our Marketing Department to ensure promotional materials and digital content connect with the intended audiences, and you will contribute to campaigns and communication plans. Managing external course information platforms, co-ordinating the College's participation in local and regional events, and representing Barnsley College at a variety of engagements will allow you to raise the College's profile and strengthen its reputation within the community.

This is a great opportunity to join a friendly and supportive team where your leadership and expertise will make a real impact. You will have the chance to manage and develop a team of Advisers, shaping the delivery of high-quality Information, Advice and Guidance services for a diverse range of students, parents, and partners.

About You

We are looking for an experienced and motivated leader who can inspire and support a team of Information Advisers to deliver an exceptional Information, Advice and Guidance (IAG) service to a wide range of audiences. You will bring at least three years' experience working in a fast-paced customer service environment, confidently managing a variety of administrative processes and procedures to keep everything running smoothly.

You will have proven experience in line management, supporting staff development, and guiding your team to meet and exceed targets. You will also be skilled in devising policies and procedures, analysing data, producing reports, evaluating impact, and making recommendations to continually improve services.


You will have experience working with a wide range of client groups, delivering comprehensive IAG, and organising engaging events and activities that leave a positive impact. Building strong relationships with colleagues and external partners will come naturally to you, and your background in student recruitment, IAG, or the education sector will allow you to hit the ground running.

Above all, you are someone who enjoys leading a team, collaborating across departments and with external partners, and making a real difference to our students' experiences and opportunities. You will bring energy, professionalism, and a proactive approach to this role within our friendly and supportive Student Recruitment team.

Below is a list of some of the key skills, qualifications and experience we are seeking for this exciting opportunity.

Required

NVQ Level 4 in IAG or business/management-related qualification, or willingness to achieve within a set timeframe. GCSE English and Maths, grade C or above. 3+ years' experience in a fast-paced customer service environment, managing administrative processes. Experience in line management and staff development. Experience creating policies, monitoring plans, and achieving targets. Experience analysing data, producing reports, and making recommendations. Experience delivering comprehensive IAG to diverse client groups. Experience organising successful events and activities.

Reasons to join us

We offer substantial annual leave entitlement (Up to 47 days per year including bank and public holidays) Holiday purchase scheme to buy additional annual leave days Local Government Pension Scheme - with a generous 19.2% employer contribution! We invest in our people through funded CPD opportunities, regular staff development training and paid volunteering days Career advancement opportunities with tailored support for staff to progress Free Barnsley College courses to support your professional and personal development (subject to approval) 24/7 access to same day appointments with a GP Exclusive discounts and cashback for retail, dining and leisure as part of YouatWork Access to health cash plans as members of the Westfield Health Scheme or Health Shield Discounted college gym membership with onsite facilities Supporting employee mental health through access to free counselling services and the Foundations App Discounts schemes for greener travel including Northern Rail, Trainline and Cycle to Work Free Microsoft Office 365 for personal use on up to five machines Access to discounted hair and beauty therapies at our onsite salon On site subsidised Starbucks and food outlets offering a variety of dining options Free breakfast provided daily for all staff members Our shared purpose - We believe in transforming the lives of both our learners and staff

The Barnsley College Advantage

When you join us, you can expect to benefit from The Barnsley College Advantage. This is the advantage of:Being supported to achieve your personal and professional goals A range of flexible working opportunities Autonomy, Empowerment and Accountability Short- and Long-Term development commitments Access to experiencing work in a range of areas Working in a Value and Behaviour led organisation Reward and Recognition Having your voice heard at every level Comprehensive Wellbeing Support


Closing date for applications is

Sunday, 28th September 2025

. We reserve the right to close this vacancy early depending on the level of interest.

Barnsley College is committed to creating a dynamic and diverse workforce and welcomes applications from all candidates regardless of their gender, disability, age, ethnicity, sexual orientation, or faith. Disabled applicants who meet the minimum essential criteria will be guaranteed an interview. The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure from DBS.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

Recruiter contact:

----------------------

Email us

Call us

About

Barnsley College

------------------------------

Barnsley College

Church Street, Barnsley
South Yorkshire
S70 2YW
United Kingdom

+44 1226 216216

Barnsley College is rated outstanding by Ofsted. It has approximately 9,000 students and offers various programmes including vocational courses, A Levels, apprenticeships, technical courses (T Levels), part-time and Higher Education courses.

Barnsley College is an outstanding place to work; our vision is to Transform Lives, not just for our students but for our staff too, and we encourage them to dream big.



We employ approximately 800 people, making us one of the region's largest employers.



To ensure we retain our excellent people we invest in our workforce, giving them access to training, development and career progression opportunities. We also reward and look after our staff with generous annual leave entitlements, wellbeing programmes, regular staff development and networking events, flexible working opportunities, and many discounts and offers, such as reduced gym membership.



Colleagues tell us that they like working at the College and this is reflected by our staff survey which consistently shows a high satisfaction rate.

The College offers the following benefits to its staff in addition to competitive salaries:

Generous leave entitlement (Teaching Staff - 55 days, Support and Management Staff - 47 days) Access to Local Government or Teachers' Pension Scheme Cycle to work (cycle purchase scheme) Excellent access to the College by public transport Northern Rail season ticket scheme Comprehensive Wellbeing Programme including on-site health checks, access to smoking cessation services and weight management group Family Friendly Policies including enhanced maternity and parental leave and opportunities for job sharing and flexible working Training and Development including support for teaching staff to achieve a recognised teaching qualification, job related training and development for all staff to encourage career progression Reduced price gym membership for College staff at the Honeywell Sports Village facility Membership of the Westfield Health Scheme or Health Shield (contributory) through Payroll Discounted hairdressing, beauty and complementary therapies available at Images salon Access to support and advice on a range of financial, wellbeing and individual matters (including IMASS portal and access to counselling services) Access to a benefits website offering discounts at a number of retailers Free Microsoft Office 365 for personal use on up to five machines

Wherever your expertise lies, if you'd like to work at a highly successful College in a supportive and nurturing environment, then you're looking in the right place.

Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow

Tes' Fair Recruitment Policy

.