Job Description

How you'll make a difference:
As an Information Analyst, you will use your technical and analytical skills to provide clear and concise data, reports and analysis in order to help improve council services, service delivery and play a part in improving outcomes for adults. What you will be doing:

• Daily you will be analysing information and investigating the causes and contributing factors to good and poor performance across the Adult Social Care Service.
• Developing your existing knowledge of PowerBI, you will create and share dashboards, update audience apps and connect via an SQL gateway to Mosaic. Working alongside service managers and teams, you will help them understand how to get the best out of their PowerBI dashboards and reports.
• Under the direction of a Senior Manager, you may also contribute to projects to propose and undertake actions to improve service performance and data quality.
• Part of the role will require you to contribute or lead on the completion of Adult Social Care statutory returns in a timely way, whilst responding to ad-hoc demands such as freedom of information requests.
• Your work will form the basis of decision making on such things as resource allocation and policy changes involving all the department's services across all client groups and areas. It will provide both elected members and senior managers with key management information where the relevance, accuracy and validity of the information will be your responsibility.
• Working as part of a team, you will deliver daily, weekly, monthly, quarterly, and annual reporting requirements.

What we need from you:

• We require you to be educated to degree level or equivalent with a proven track record of working in an analytical environment in a large organisation.
• It is key that you have some experience of Mosaic Case Management System and Capita.
• Ideally, you will have or be willing to develop your skills in the writing of reports using MSSQL, have good technical skills in Excel and develop skills in extracting data into and presenting data in PowerBI.
• You'll have previous experience of working with stakeholders and partners in order to influence and build requirements, solve problems and how data can help influence and improve services.

What you need to know:

• This role is hybrid, with a mixture of working at our office in Yate and working from home.

Interviews anticipated week commencing 27th October 2025. How a career at South Gloucestershire Council is different:

• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
• We trust our team to work in the way which allows them to make the biggest difference and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.
• As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

• We're building and shaping communities which people are proud of.
• We're working with the most vulnerable in our community to help them achieve what they want in life.
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We're making a difference, be part of it!
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Skills Required