Job Description

The Information Analyst will lead the development and enhancement of reporting and business intelligence solutions across the Community Mental Health and Trust-Wide ALD Directorates . The role involves close collaboration with clinicians, managers, and operational teams to deliver high-quality analytics that support informed decision-making and drive service improvement aligned with the Trust's strategic objectives.



Develop, automate, and enhance reporting and business intelligence solutions.



Collaborate with clinical and operational teams to deliver analytics that support:



Decision-making



Performance management



Service improvement



Operate independently within broad occupational policies.



Lead discrete projects and contribute to service development initiatives.



Ensure compliance with GDPR and Trust information governance policies.



Supervise and mentor junior analysts and trainees.



Support business planning through accurate and timely performance data.



Contribute to departmental policy development, especially around data quality and reporting standards.



Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.



We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.



Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:



We're Kind



We're Fair



We Listen



We Care

Technical Expertise :

Advanced proficiency in SQL (including T-SQL), Power BI, SSRS, Excel (pivot tables, formulas, VLOOKUPs), and Microsoft Access.

Experience :

Minimum 2-3 years as an Information Analyst within the NHS, with expertise in NHS datasets (MHSDS, CDS RTT, PBR).

Leadership :

Non-clinical leadership role accountable to the Performance and Information Manager and CMHT Business & Performance Lead.

Performance Management :

Develop and maintain reporting systems, interpret complex data, and advise teams on performance metrics.

Training & Mentoring :

Train staff in business intelligence tools and data interpretation; facilitate workshops to improve data literacy.

Research :

Conduct audits, surveys, and data quality investigations; contribute to evidence-based decision-making.

Communication :

Present complex data to technical and non-technical audiences; maintain documentation and produce high-quality reports.