Job Description

The Opportunity

Salary:

44,075 to 47,181per annum

Working Pattern:

Full time 37 hours per week

Location:

Hybrid, smarter working - Power Place, Chichester and working from home

Interview date:

w/c 09 February 2026



We are thrilled to share that the Council is diving into a major digital transformation! Our focus is all about our residents and colleagues, and finding the best ways to deliver the services you need. As a team that's all about innovation, we're eager to seize the chance to modernize the foundations of our digital, data, and technology offerings for the future.



And guess what? We have an exciting opportunity available for an Information Digital Officer to come aboard and join us on this incredible journey!



We are investing in digital capabilities, new partnerships, new infrastructure, and in development of an organisation wide information architecture. To secure the best outcomes we are seeking to enhance tooling and most importantly to invest in and further develop our people. Everything we are doing is for one purpose, to deliver our commitments to the wider Council Plan.



As an Information Digital Officer, you will act as a lead professional for the use of a subset of digital tools and specific systems configuration.



Working through agile methodologies and with effective oversight and control of the technical solutions, you will undertake the analysis, design, development and automation of various digital interactions.


What are we looking for?


Demonstrable analytical skills, including gathering and defining requirements, business process mapping, workflow mapping, and benefits realisation/mapping. Strong problem-solving skills with appreciation of business architecture, delivery management, and IT&D solutions design. Attention to detail in written and numerical contexts, with broad awareness of common technology concepts. Ability to oversee and manage small programmes of technology change within a one-to-three-month time horizon. Contribute to monitoring and benchmarking of processes and systems to deliver efficiency savings. Strong interpersonal skills for collaboration with technologists, service managers, stakeholders, and end users/customers. Self-starter with ability to measure workload and priorities to ensure timely deliverables. Capability to make judgements around quality/timing and negotiate with IT Services stakeholders and customers.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the attached.

Working for us


As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide an great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:


an excellent

local government pension scheme

generous holiday entitlement of

30

days (plus opportunity to buy additional leave) a range of flexible working options, depending on your job role maternity, paternity, dependency and adoption leave volunteering opportunities training and development opportunities, including coaching and mentoring a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over 1,000 a year through our West Sussex Choices benefits platform (see our

Staff discounts page

if you are a business looking to offer a discount) health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our

Rewards and Benefits page.

Further information


The reference number for this role is

CRS01008

.



For an informal conversation or for further information regarding the role, please contact Sarah Bullard (Information Architect) at

Sarah.Bullard@westsussex.gov.uk

. For issues or queries regarding your application please contact

hrrecruitment@westsussex.gov.uk

.

To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.



We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our

application help

page.





CC



LOCATION

Chichester area

CONTRACT TYPE

Permanent

JOB TYPE

Finance and Accountancy

CLOSING DATE

28 January 2026