Job Description

Baywater Healthcare - Enhancing Lives!

Salary: 27,000- 30000

Location: Crewe

Hours: 37.5 /week

Information Governance Analyst (Full Time) - Crewe

Baywater Healthcare has an exciting opportunity for a friendly, communicative individual who enjoys helping their community to join our supportive and dynamic team.

Join us and make a difference

Our mission is to enhance lives every day. Home healthcare is one of the most rewarding sectors to work in. We aim to support patients and their families, helping them maintain everyday normality. At Baywater, our teams drive this mission forward, and your voice truly matters. If you're looking for a role where you can develop your skills while positively impacting your community, this could be the perfect opportunity.

About the Role

You will be at the heart of Baywater's 910 team, supporting our Information Governance and IT Security teams in safeguarding sensitive healthcare data and ensuring compliance with national standards. Each day is different, so adaptability is key, and your contributions will be valued by colleagues, patients, and families alike.

Key Responsibilities

Provide empathetic, professional support to patients, families, and clinical leads. Assist in implementing data protection and security policies under guidance from the Data Protection Officer and senior IT/security staff. Handle data-related queries and incidents, escalating when necessary. Support monitoring of compliance with internal governance frameworks and external regulations (e.g., UK GDPR). Contribute to risk assessments and audits, including Data Protection Impact Assessments (DPIAs). Maintain accurate records of data processing activities, access controls, and incidents. Support policy and procedure development aligned with ISO 27001, Cyber Essentials Plus, and DSP Toolkit requirements. Participate in training and awareness initiatives, both as a learner and contributor. Assist in vulnerability management, reviewing monthly scan results and coordinating remediation.

About You

We encourage applications from people who may not tick every box. If you are kind, friendly, communicative, and passionate about helping others, we want to hear from you.


Understanding of the cybersecurity landscape. Strong attention to detail and accuracy. Ability to handle sensitive information with discretion. Proficiency in Microsoft Office (Word, Excel, PowerPoint).

What We Offer

Annual leave starting at 23 days, increasing with service. Life insurance and company pension scheme. Health & wellbeing benefits, including fully funded health cash plan, 24/7 GP access, and Employee Assistance Programme. Access to online benefits platform Pluxee (holiday, travel offers). Cycle to work scheme and Blue Light card. And much more!

Diversity & Inclusion

At Baywater, diversity is our strength, and inclusion is our commitment. We embrace all forms of diversity and are dedicated to creating a workplace where everyone feels respected, valued, and able to thrive.

About us

Our goal:
Our goal is not just to develop better products and services though - it's about improving the quality of people's lives. Baywater Healthcare employs just over 400 people in the UK and has its headquarters in Cheshire. The office is home to a 24-hour call centre, as well as administrative support for all oxygen, ventilation, nebuliser, sleep and telehealth therapy services.


Our promise:
Our objective is to support patients in their therapy and encourage long-term compliance. Therefore, as well as equipment and consumables designed for patient comfort; 24/7 support; and equipment servicing and maintenance at home, we also offer advice and support from specialist Clinical Advisers. Alongside this focus on providing the best possible support and equipment for patients, our aim is also to relieve the administrative burden on clinicians, allowing them more time to focus on patient care.


Work Location: In person