Job Description

CRO Corporate Services Limited, also trades as CRO Info(TM) and operates as a supplier of UK and International reports and registry documents, legal information services, and company formations and corporate secretarial services mainly to the legal and accountancy professions. The business was established in May 1993 and has experienced substantial growth in recent years, with offices located in Bramhall, Cheshire, and Taffs Well, Cardiff.

You will be part of a small team working in a busy and sometimes pressurised environment, and it will be necessary to become rapidly familiar with internal procedures, operating systems, and the business in general, while assisting in the everyday duties of the department. Training will be provided in all aspects of the company's business and related UK company law. The successful candidate will ultimately gain comprehensive knowledge of UK and International company reporting and registry document procurement, as well as other information services and products.

We are an Employee Ownership Trust (EOT). We are very excited about the opportunities this brings for our team and for the business itself. Evidence from companies that have already transitioned to employee ownership indicates a significant improvement in motivation and excellence, as employees have a financial stake in the business. We see a very bright future for everyone involved.

As an Employee Ownership Trust, in addition to a yearly salary of 25,000, employees of CRO will also have the opportunity to earn life-changing amounts of money, in addition to their basic salary. The potential structure of the EOT additional payments (subject to profitability) is as follows:

2,160 tax-free bonus (or pro-rated amount) in the first year of employment.

Additional 360 tax-free bonus for each subsequent year up to a maximum of 3,600 after five years.

As soon as outgoing shareholders are paid off, all employees will share in the total net profit each year. The net profit is estimated to be over 1 million per annum, and this is expected to commence fully in around 4 years, or sooner if the net profit levels continue to rise. Discretionary interim profit distributions may be paid in amounts agreed by the board of directors.

Information Research Consultant (Trainee)

Salary: 25,000 p.a.

The primary purpose of the job

To deal with any day-to-day UK and International reporting and document procurement matters, planning of routine matters, ensuring the smooth running of the department, and client satisfaction.

Main relationships

Responsible to: Information Services Manager

Duties will include the following:

Answering telephones, taking, and dealing with detailed customer enquiries.

Taking telephone orders from clients and dealing with Internet orders.

Processing orders and gathering further information by way of research and preparing company reports, corporate document packages, and other court and individual-related reports and services.

Inputting information into internal systems.

Maintenance of online office filing systems.

Use of online Internet systems, including our online e-commerce facility.

Use of electronic information delivery systems.

Assisting other departments and in other offices with various tasks, as and when needed, depending on workloads.

Other duties as considered necessary for the satisfactory and efficient operation of the office.

We are seeking an enthusiastic, confident, and hard-working individual to join our team. They must have experience in an administrative background, dealing with customers by phone, and have the ability to input accurate data. Additionally, they should possess an impeccable telephone manner and an eye for attention to detail. Complete training will be given.

Office hours are 9:00 a.m. to 5:30 p.m., Monday to Friday. Benefits include 25 days holiday plus bank holidays, the EOT scheme as described above, and a contributory pension scheme.

Job Type: Full-time

Pay: From 25,000.00 per year

Benefits:

Sick pay
Work Location: In person