Information Security Resolution Manager

Watford, ENG, GB, United Kingdom

Job Description

Ref#:

W167437



Department:

Information Technology



City:

Watford



State/Province:

Hertfordshire



Location:

United Kingdom



Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.




At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.





Position Overview

We are seeking an experienced and proactive Security Resolution Manager to support our Chief Information Security Officer (CISO) team in managing and resolving security incidents and data exposure risks. The ideal candidate will possess effective communication skills, a strong technical background in cybersecurity, and proven experience in managing issue resolution processes. This role will serve as a key liaison between regional teams and global cybersecurity leadership, ensuring alignment with evolving regulations, data protection and enterprise security standards.

Essential Duties & Responsibilities

Key Responsibilities




1.

Security Operations & Incident Management




Coordinate and drive to remediation the response to escalated cybersecurity and data incidents, including third-party breaches. Conduct root cause analysis and implement corrective and preventive actions. Maintain detailed incident records and provide timely updates to internal and external stakeholders. Continuously improve incident response processes and reduce response times. Collaborate with risk and compliance teams to integrate incident response into broader risk strategies.

2.

Manage Data Exposure Risks




Ensure access controls are aligned with global security policies. Monitor and improve access management and DLP processes. Track and resolve DLP alerts and incidents with proper documentation.

3.

Data Protection & Privacy




Coordinate with the Data Protection Officer to assess and respond to personal data breaches in line with GDPR and local regulations. Support the integration of privacy-by-design principles in systems, processes, and vendor engagements. Monitor compliance with data protection policies and contribute to internal audits and readiness assessments. Contribute to the identification and mitigation of data protection and privacy risks across business operations, supporting proactive compliance with data protection regulations.

4.

Cross-Functional Collaboration & Communication




Work closely with global and regional teams (SOC, Data Protection, Risk & Compliance, IT, Legal) to resolve issues and remove blockers. Align with the global CISO on strategy, objectives, and regulatory engagements. Deliver cybersecurity awareness and training tailored to regional threat landscapes.

Support the integration of new business units, ensuring adherence to security standards.

Experience, Skills, and Knowledge

Substantial experience in information security, with proven experience in managing cyber issues and resolution processes. Strong technical understanding of cybersecurity technologies, threat landscapes, data protection, and security operations practices. Excellent communication, problem-solving and organizational skills Ability to lead and collaborate with cross-functional teams * Relevant security certifications (e.g., CISSP, CISM, CRISC, ITIL) are a plus.

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Job Detail

  • Job Id
    JD4311013
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Watford, ENG, GB, United Kingdom
  • Education
    Not mentioned