Job Description

Job Title: Information Support Administrator

Salary: 24,637.57 per annum

Contractual Hours: 37.5 per week

Contract: Permanent - Full Time

Location: Mitie (Defence) Ltd, BRNC, Dartmouth, Devon, England, TQ6 0HJ



The

Information Support Administrator (ISA)

is a full-time, on-site role at Britannia Royal Naval College, Dartmouth, providing computer-based administrative support to Armed Forces personnel via the MODNET system and Microsoft Office 365 tools. Responsibilities include managing user accounts, software and asset requests, overseeing Team Site Collections and Group Mailboxes, supporting records management, and ensuring compliance with MOD Information Management policies, GDPR, and Health & Safety regulations. The ideal candidate will be organized, professional, and adaptable, with strong communication and interpersonal skills. Key skills required include proficiency in Microsoft Office applications, sound administrative and organizational abilities, understanding of GDPR and DPA, customer service experience, and the ability to manage sensitive information with discretion and integrity. MOD security clearance and UK residency are essential, and the role operates Monday to Friday, 37.5 hours per week, with approved company attire required.

About the company

Mitie is a business of 77,500 colleagues making us the UK's leading facilities management company. Mitie's vision is to work together to deliver the exceptional, every day. It is a commitment we make to our customers day in, day out. We are built on integrity and trust. We always go the extra mile to get the job done.



We champion diversity and inclusion and have six employee networks offering supportive spaces for military veterans, parents and carers, LGBTQ+, women, disabled colleagues, and for all races and ethnicities. Mitie has a comprehensive and practical approach to achieving net zero carbon. A wide variety of benefits are available to employees, including additional leave purchase, Give as You Earn, Salary Finance, Save as You Earn, Share Incentive Plan, Cycle to Work, purchase of private medical cover, life cover, technical equipment, childcare vouchers, and more. A reward and recognition scheme is in place and a wide variety of high street discounts are available to claim. There are career pathway opportunities, such as workplace apprenticeships and leadership development programmes, and an offer is made to 'give back' to the community during paid time. Please ask more about these benefits at interview.

Additional information for internal applicants

Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured