Job Description

Salary range from 40,989 to 56,137 dependent on experience plus flexible benefits allowance up to 2,586 per annum
Woking
Closing on 08/02/2026 at 23:55
Yes DBS Check
Permanent | Flexible Hours/Full Time
37 hours.
Join our Digital Services team and play a key role in powering the Council's digital, data and technology environment - so colleagues can serve our community, every day.
What you'll be doing
As an Infrastructure Analyst, you'll ensure the stable, secure and high-performing operation of our infrastructure - across networks, servers (physical and virtual), data communications and telecommunications - while providing expert 2nd line support to colleagues across the Council, keeping vital services running.
You'll test performance, produce practical insights and documentation, plan and deploy security controls, and help ensure compliance with PSN and our Information Security policy. You'll also contribute to strategic planning with the Infrastructure & Service Desk Manager and support procurement activity (tenders, contracts and vendor engagement). When required, you'll act as a lead consultant on specific projects.
What you'll bring

• Strong knowledge of infrastructure concepts, protocols and standards, with hands-on experience across enterprise networks (LAN, WAN, WLAN, VPN) and security-embedded design
• Proven ability to administer and support: Microsoft 365, Exchange, SQL, Active Directory, SAN, Hypervisors, Azure/AWS, Arcserve
• Practical troubleshooting of servers, routers, switches, NICs, etc., plus clear written documentation skills
• Helpful knowledge of Citrix, mobile technology, telephony, VoIP, UNIX/Linux, Windows scripting, and cloud services
• Proven ability to successfully deliver infrastructure-related projects

• Excellent communication - able to translate complex technical issues for non-technical audiences

Essential qualifications and experience include:

• Degree level or relevant experience
• MCSE / MCSA accreditation or relevant experience
• Knowledge of infrastructure concepts, protocols, and standards
• Knowledge of managing and configuring enterprise-wide networks including LANs, WANs, WLANs, VPNs, etc.

Why Join Us?
At Woking Borough Council, you'll be part of a forward-thinking team that values innovation, collaboration, and continuous improvement. You'll have the opportunity to grow your skills, contribute to meaningful projects, and make a real difference in how we serve our community.
We offer a supportive and inclusive work environment with opportunities for professional development and career growth. We also offer a generous flexi time scheme with the ability to take two flexi days a month (subject to approval), membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
Ready to make an impact?
For an informal chat about the role please contact the Infrastructure & Service Desk Manager .
Apply now and help us build secure, resilient infrastructure for Woking.
Closing Date: 8 Febraury 2026 - 23:55pm
Interview Date: W/C - 23 February 2026
How to apply
Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role.
Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications.
Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.

Skills Required