Job Description

We're looking for an experienced and forward-thinking IT Infrastructure Delivery Manager / Project Manager to take ownership of a wide range of technology and infrastructure projects that keep our organisation connected, secure, and performing at its best.



In this role, you will plan, lead, and deliver multiple IT infrastructure projects from initiation to completion. These will include areas such as Active Directory and Microsoft 365 management, networking (LAN/WAN/Wi-Fi), server and storage upgrades, and security and compliance improvements. You will also support the rollout of physical infrastructure, including cabling, Wi-Fi access points, and AV systems across complex venues such as stadiums and training facilities.



Working closely with solution architects and technical engineers, you'll ensure design integrity, operational readiness, and the successful delivery of high-impact projects that underpin our technology landscape.



This is an opportunity to combine hands-on technical understanding with strong project leadership in one of the most inspiring environments in sport.

What you'll be doing:

Project Delivery

Lead multiple IT infrastructure projects, covering hardware, software, and physical network deployments, from initiation through to completion. Manage budgets, timelines, scope, and quality to deliver successful outcomes. Maintain detailed project plans, RAID logs, and dashboards to track progress. Oversee internal teams, contractors, and suppliers to ensure seamless delivery. Ensure all changes comply with IT governance, change management, and security standards.

Governance and Continuous Improvement

Apply project management best practice (PRINCE2, PMI, or Agile hybrid). Ensure documentation, testing, and handovers are completed to a high standard. Identify opportunities to improve efficiency through automation and standardisation. Contribute to IT strategy, planning, and performance reporting.

Stakeholder and Team Management

Build strong relationships with IT colleagues, business stakeholders, and third-party vendors. Work with senior leaders to define priorities, requirements, and success measures. Provide clear, regular updates on progress, risks, and mitigations. Lead steering groups, project meetings, and lessons-learned sessions.

What you'll bring:

Essential

Proven experience delivering infrastructure projects in a medium to large organisation using Microsoft technologies. Excellent stakeholder management and relationship-building skills. Strong communication and influencing abilities, both written and verbal. Ability to manage competing priorities and perform under pressure. Experience leading cross-functional teams without direct line management responsibilities. A proactive and adaptable mindset with a genuine appetite for learning.

Desirable

Project management certification (PRINCE2, PMI, Scrum Alliance, or equivalent). Experience working in an elite sports or major events environment. Knowledge or experience of football at any level. Familiarity with Smartsheet, Microsoft Teams, Miro, JIRA, ServiceNow, and Confluence.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.



We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:


Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.*)
A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers



Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.



We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.



We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.



As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.