Inside Sales Coordinator
Job Description
Biocatalysts is comprised of 4 companies, headquartered in Cardiff (Wales, UK) and co-located in Nieuwkuijk (Netherlands), Tampa (Florida, USA) and Ascheberg (Germany). Brought together as an integrated Bioproducts Division in October 2023, it is a wholly owned subsidiary of BRAIN Biotech Group, based in Zwingenberg (Germany). We serve customers globally in markets such as food, baking, beverage and pharma / life science, with a view to "become and stay the world's leading speciality enzyme company and by the quality and dedication of our people, exceed our customers' expectations".
Position:
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To proactively identify, qualify and manage new leads following planned marketing campaigns and exhibitions whilst providing support to our Business Managers.
Requirements:
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Build strong relationships, deliver excellent customer service through verbal and written communication Liaise with Business Managers and provide administrative support Process sample requests and lab work requests and routine follow up Qualify and follow up on leads from specific marketing campaigns and exhibitions as well as for customers downloading marketing material Sales forecasting for all non-strategic or key customers and maintaining the overall sales forecast Gate-keeping leads from Academics and non-trade countries Progress leads and opportunities <50K (Bronze) and updating on Dynamics. CRM Handle incoming customer enquiries by telephone or email and identifying potential strategic opportunities. All Administration tasks including quotations, invoicing, and regulatory documentation in collaboration with the Regulatory Team Communicate annual price revisions to Bronze & Silver maintenance customers. Carry out the responsibilities stated in the Managing Director's Health & Safety Policy detailed in paragraphs 9 and 10 of his Management Directive * Be conversant with and adopt the procedures stated in the Environmental Management System (EMS) Manual and its supporting documents
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Job Detail
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Job IdJD4012441
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationCardiff, WLS, GB, United Kingdom
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EducationNot mentioned