Job Description

This role requires valid UK right-to-work status at the time of hire.

The role

We're looking for a proactive Inside Sales Executive to grow revenue across new and existing accounts in the industrial automation sector. You'll build a healthy pipeline, source parts quickly and competitively, and convert quotes into orders through consistent follow-up and relationship building.

What you'll do

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Prospect & research

new business opportunities and build targeted outreach lists.

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Maintain a clean CRM/database

of target and existing customers with clear activity notes.

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Generate a consistent pipeline

of qualified enquiries and sales opportunities.

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Source parts

rapidly from a wide supplier base and negotiate best-value pricing/lead times.

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Prepare and send quotes

based on market intelligence and margin guidelines to win business.

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Own daily quote follow-up

to maximise conversions and collect win/loss feedback.

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Act as a single point of contact,

handling customer needs and keeping them updated end-to-end.

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Collaborate internally,

especially with the Customer Experience team, to ensure smooth fulfilment.

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Resolve issues quickly,

turning problems into positive customer outcomes.

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Track performance

(quotes, conversions, margin, order value) and report against targets.

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Identify growth actions

product gaps, pricing moves, campaign ideas.

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Support social media activity

(light content/input to raise visibility of offers and wins).

What you'll bring

?3+ years' inside sales experience in industrial automation (e.g., PLCs, drives, HMIs, motors, sensors, robotics, spares, repairs).

?Proven success hitting pipeline, quote, and order targets in a fast-paced environment.

?Excellent phone and email communication; confident building rapport and handling objections.

?Solid CRM discipline (clean data, next actions, accurate forecasting).

?Commercial judgement balance win-rate, margin, and customer value.

?A team player's mindset with a customer-first attitude.

What we offer

?Competitive base salary plus monthly commission/bonus. ?Clear KPIs, coaching, and tools to help you succeed. ?Supportive team culture and real career progression in a growing business. ?Standard benefits, 22 days holiday plus bank holidays, statutory sick pay

Hours & location

?Monday to Friday, 8:00-17:00 (40 hrs) with a 1-hour break (taken together or split). ?Workplace: Fenton, Stoke on Trent

How to apply

Click Apply with your CV. A brief cover note outlining relevant automation experience and recent results (e.g., monthly order value, conversion rate, key suppliers) will help your application stand out.

Job Type: Full-time

Pay: 31,004.94-57,255.66 per year

Benefits:

Company pension Free parking
Work Location: In person