Job Description

Inside Sales Executive

Full time, permanent



We have an exciting opportunity for an Inside Sales Executive to join our Import Commercial team on our Africa, IOC & Oceania Team looking after the North/East/South/West Africa, Indian Ocean, Australia & New Zealand Trades in Ipswich.


The successful candidate will work to maintain and develop business, utilizing all communication channels. Relationship building is an essential part of this role, both internally with other departments, agency offices abroad, MSC Geneva and new / existing customers.


At MSC UK, our aim is to provide a market leading service to our customers whilst embodying our company values throughout their journey with us.


What you'll get from us is encouragement, support and the chance to develop yourself in a dynamic and fast-paced environment. As a family company, it's our inclusive culture that allows us to successfully collaborate and thrive.

How you will help us and what you can expect

Active desire to assist in the winning of new business and meet targets, exploring all opportunities to increase volume by developing closer customer relationships where required by Sales and Trade Develop new and existing business from pricing enquiries, securing new bookings with a target driven approach Actively follow up quotations using all communication channels until bookings are achieved and new repeat business is fully secured Proactively retaining and growing accounts, including any research and development required, mindful of contribution towards overall revenue targets Ensure quotations are processed in a timely, accurate manner Strong communication and liaison across the Commercial teams and the wider business, particularly MSC Geneva, to ensure full commercial and operational support is given the Trade You can expect to spend time with us, to learn about us, our customers, and our systems. You will be given the autonomy to make commercial decisions and play a vital part in the success of our business

Skills and experience you'll bring to us

We'd like you to bring an open mind and an element of creativity to want to secure more business and build the relationships with our customers. You'll be a great communicator with the ability to influence decisions both internally and externally. Previous shipping knowledge and experience is helpful, however, we will always support learning and training our people. A high level of experience within Microsoft Office is also an essential part of this role due to extensive use in different day to day tasks.

What we offer

Competitive salary Private Health Care for everyone from day 1 Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme (opportunity to buy or sell up to 5 days) Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment

The container shipping industry offers some truly unique career opportunities. Whether you work on land or at sea, you'll be helping to keep global trade moving and making a real impact on countless people's lives. It's an exciting, fast-paced and rapidly evolving environment - and you could be part of it with MSC.