Job Description

Are you passionate about sales and customer service? Do you thrive in a fast-paced environment and enjoy building strong relationships? Ellerman is looking for a motivated

Inside Sales Executive

to join our team in Liverpool.

Key Responsibilities:

Lead Generation and Quote enquiry management. Fast and efficient Quote turnaround. Supporting Business Development Managers (BDM), Sales Managers and Sales Directors. Customer Communication- engaging with customers via phone/ email/ online platforms to understand their supply chain requirements. Account Management- maintaining and enhancing relationships with existing/ new customers to promote repeat business whilst looking at potential growth opportunities. CRM Management- Updating and maintaining CRM system with new leads/ opportunities. Customer Visits/ Meetings as required and when required by Management. Strong bond with Trade/Customer Service teams to ensure Ellerman can provide best in class customer experience i.e. Quotes/ Service Updates/ Schedules.

Skills and Experience Required:

Strong Communication skill set. Proven and able to demonstrate excellent communication skills both verbal and written with customers. Sales Focused- Desire to increase sales and explore growth opportunities. Product Knowledge- Understanding your market and looking to actively promote within target market. Time Management- Strong organisational skills to manage accounts, mailboxes, tasks, CRM updates. Interpersonal Skills- Important to be able to build internal and external relationships as part of a team whilst representing company ethos and values. Knowledge of Short Sea shipping would be desirable but not essential. Proactive problem-solving skillset. Ability to work under pressure. Demonstrated experience in customer service and or sales environment. Previous commercial experience would be desirable but not essential.

Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and 49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus 750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us! Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. * Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.