Job Description

As a Sales Team Manager, you'll play a key role in supporting, guiding, and inspiring a team of Sales Executives to deliver on our small business strategy. This is a hands-on role where you'll spend time coaching side by side, observing, and helping your team build meaningful relationships with customers.




You'll encourage your team to take a consultative approach understanding each customer's needs and ambitions to help them get the most value from our products and services. You'll also bring a strong commercial mindset, knowing what motivates our customers and how to empower your team to meet those needs in an effective, customer-focused way.







This is a hybrid role - three days per week in our Newcastle office

Key Responsibilities

- Deliver the small business segment strategy with a strong commercial mindset and clear focus on results.




- Build advocacy and trust by embedding a consultative, solutions-led sales approach within your team.




- Champion a customer success culture, ensuring every interaction adds value and strengthens relationships.




- Take ownership for achieving team revenue, product mix, and KPI targets -- driving accountability through clarity and support.




- Develop and empower your team through regular coaching, constructive feedback, and meaningful growth opportunities.




- Foster a sense of ownership and urgency, encouraging your team to take initiative and deliver on commitments.




- Understand what motivates each individual and tailor your approach to bring out their best.




- Take full responsibility for your team's product knowledge and capability development, identifying skills gaps and partnering with training teams to close them effectively.








Skills, Know-How and Experience




- A natural influencer, coach, and communicator -- someone who builds strong relationships and gets the best from others.




- Confident in analysing and interpreting data to identify opportunities, improve performance, and make informed decisions.




- Self-motivated and organised, with a leadership style that inspires others to do their best work.




- An excellent listener who communicates clearly, asks great questions, and ensures everyone feels heard.




- Results-driven, empowering teams to stay focused on strategic goals and deliver against key KPIs.




- Comfortable leading through change, supporting others with empathy and helping them stay resilient in fast-moving environments.




- Values diversity and individuality, using these differences as strengths that drive team performance and innovation.




- A strategic thinker who can balance long-term vision with short-term delivery.




- Skilled at delegating effectively, helping the team stay aligned to key goals while providing stretch opportunities for growth.




- Commercially astute, with a strong ability to spot and unlock new opportunities for growth.




- Experienced in modern sales methodologies and confident applying them to different customer scenarios.




- Ideally, you'll bring experience working with HR or Payroll solutions, and a genuine interest in helping businesses get the most from these tools.








Your Benefits




- Competitive base salary and commission structure


- Comprehensive health, dental and vision coverage


- Work away scheme for up to 10 weeks a year


- On-going training and professional development


- Paid 5 days yearly to volunteer through our Sage Foundation


- Flexible work patterns and hybrid working






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