Job Description

Inside Sales Representative - Public Sector & Education (Remote)

Location:

Remote

Department:

Sales

Reports To:

Sector Sales Lead / Chief Customer Officer

ICS.ai

is a leader in

AI-powered solutions for Public Sector and Education

. We're looking for a

Remote Inside Sales Representative

to convert marketing-generated leads into qualified sales opportunities. This is your chance to join a fast-growing SaaS company and make an impact in digital transformation.

Role Purpose

You'll replace traditional telemarketing with a

structured, personalised, and value-driven approach

to early engagement. Using our

MEDDIC-based qualification process

, you'll nurture prospects and book meetings that help our senior sales team close deals.

Key Responsibilities

Lead Qualification:

Follow up on inbound leads from webinars, events, and campaigns.

Multi-Channel Outreach:

Use structured sequences across

phone, email, and LinkedIn

.

Meeting Booking:

Schedule qualified meetings and prepare detailed briefs for senior sellers.

AI-Driven Productivity:

Use

AI tools

for research, call notes, follow-ups, and personalised outreach.

Knowledge Building:

Stay informed on our

AI platforms

, case studies, and roadmap.

Collaboration:

Work closely with Marketing and Sales to refine qualification criteria and improve conversion rates.

Essential Skills & Experience

Customer-facing experience in

inside sales, SDR/BDR, telemarketing, recruitment, or fundraising

. Strong verbal and written communication skills. Ability to manage multiple leads and follow-ups concurrently. Comfortable working to

activity and outcome targets

using CRM tools. Interest in

technology and AI solutions

.

Desirable:

Experience in

B2B SaaS sales

. Familiarity with

UK Public Sector (Local Government, HE/FE)

. Knowledge of

MEDDIC framework

and CRM systems.

Perks & Benefits at ICS.ai

Remote & flexible working 25+ days annual leave + bank holidays Private healthcare & wellbeing programs Professional development & training opportunities Laptop & home office allowance Pension contributions Employee referral bonuses Opportunity to work with cutting-edge AI solutions

Apply today and help us transform engagement in the Public Sector and Education with AI-powered solutions!